385751 Network Support Engineer
Gratitude Inc385751 Network Support Engineer
Job Description
Key Skills
66 candidate(s) have already applied for this Job. Apply now
Role/Skill: Network Support Engineer
We are seeking a candidate with 2–3 years of experience in endpoint and basic network support. The role involves providing L1/L2 support for end-user systems and assisting with day-to-day network and security operations. The candidate should have basic knowledge of Cisco Switching & Routing and Palo Alto Firewall fundamentals. Strong troubleshooting, documentation, and communication skills are required. One basic certification is mandatory (CCNA, Network+, or equivalent).
Responsibilities:
Provide endpoint support for desktops, laptops, OS, and standard IT applications
Troubleshoot basic network issues related to LAN, VLANs, IP addressing, and connectivity
Assist in monitoring and basic configuration checks on Cisco switches and routers
Support Palo Alto Firewall operations such as rule verification, NAT checks, and log monitoring
Respond to incidents and service requests as per SLA and maintain proper documentation
Role
L2 Support Engineer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
1 - 5 Year(s)
₹ 60 - ₹ 70 Thousand p.m
Hyderabad, India
Contractual Lifecycle management Analyst
Gratitude Inc2 - 4 Year(s)
₹ 50 - ₹ 55 Thousand p.m
Bangalore, India
Head of Operations / Delivery Head – UK Mortgage
Gratitude Inc18 - 25 Year(s)
₹ 2.75 - ₹ 3.25 Lacs p.m
Mumbai, India
1 - 5 Year(s)
Confidential
Hyderabad, India
Buyer (Strategic sourcing and Procurement) Hyderabad
Gratitude Inc4 - 9 Year(s)
₹ 90 - ₹ 100 Thousand p.m
Hyderabad, India
Procurement Operations – Portuguese Resource
Gratitude Inc2 - 5 Year(s)
Confidential
Delhi, India
Accounts Receivable / Senior Finance Analyst (OTC)
Gratitude Inc4 - 6 Year(s)
₹ 49 - ₹ 55 Thousand p.m
Nagpur, India
Buyer – Strategic Sourcing & Procurement
Gratitude Inc5 - 8 Year(s)
₹ 80 - ₹ 90 Thousand p.m
Hyderabad, India
Hiring: Processing Analyst (Web Crawler)
Gratitude Inc2 - 8 Year(s)
Confidential
Thane, India
PTP MDM Team Lead
Gratitude Inc8 - 10 Year(s)
₹ 1.1 - ₹ 1.2 Lacs p.m
Kolkata, India