Collections Quality Analyst – Order-to-Cash (OTC)

Gratitude Inc

394 Views

1 month ago

Collections Quality Analyst – Order-to-Cash (OTC)

1-3 Year(s)

Gurugram (Gurugram, Sector 32)

Quick Apply Apply

Job Description

Key Skills

Good understanding of OTC Lifecycle, B2B Business Prior experience of doing quality assessments for international voice work

78 candidate(s) have already applied for this Job. Apply now

Role/Skill: Collections Quality Analyst – OTC (International Voice)

Location: Gurgaon

Experience: 1 to 3 years

Band: BPO 1/2

Collections_Quality Analyst_GGN

100% WFO and 24x7 shifts including night shifts applicable by default.

Excellent verbal and written English skills.

Good understanding of OTC Lifecycle, B2B Business

Prior experience of doing quality assessments for international voice work

Good Communication & Presentation Skills - speaking and writing skills.

Moderate Excel proficiency

Good understanding of 7 six sigma tools of quality – preparing histograms, 80/20 analysis, fish bone, call quality and transaction quality attributes.

PAN and DOB are required for profile creation

Role

Collections Executive

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Banking / Financial Services

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Isaac Love

Recruiter - Gratitude Inc

NA, nigeria

3+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

CSA -Domain Utilities -Kolkata

Gratitude Inc

1 - 9 Year(s)

Stakeholder Management Utilities Process Knowledge of MS Office – Excel, PowerPoint, Word

₹ 50 - ₹ 55 Thousand p.m

Kolkata, India

Details

Medical Reviewer

Gratitude Inc

2 - 20 Year(s)

COMPUTER SKILL clinical experience Medical background

Confidential

Mumbai, India

Details

Delivery Manager (HR Operations, Payroll & Workforce Administration) Onsite Chennai

Gratitude Inc

10 - 15 Year(s)

Delivery Management

₹ 1.1 - ₹ 1.5 Lacs p.m

Chennai, India

Details

PTP Analyst

Gratitude Inc

2 - 4 Year(s)

Microsoft Excel SAP Invoice processing

₹ 50 - ₹ 55 Thousand p.m

Noida, India

Details

Content SME

Gratitude Inc

12 - 16 Year(s)

Analytical Collaboration Stakeholder Management

₹ 1.6 - ₹ 2.05 Lacs p.m

Hyderabad, India

Details

URGENT! Category Manager - Indirect Sourcing

Gratitude Inc

8 - 10 Year(s)

Team player 8–10 years of handson experience in indirect strategic sourcing Proven experience in leading complex RFx events and negotiations

₹ 130 - ₹ 160 Thousand p.m

Hyderabad, India

Details

FINANCE AND ACCOUNTING ANALYST AP / RTR - FRENCH LANGUAGE

Gratitude Inc

3 - 6 Year(s)

erp systems Journal Entries Good Communication skills and ability to communicate/manage clients in English language and French

Confidential

Chennai, India

Details

Hiring: Record to Report (RTR) Team Leader | Finance & Accounts

Gratitude Inc

15 - 17 Year(s)

Financial Close: Plan and run monthly, quarterly, and annual close calendars; enforce cut-offs; review/approve journals and reconciliations; monitor close KPIs. GL Integrity: Oversee general ledger maintenance, chart of accounts governance, and balance sheet hygiene; ensure appropriate use of accruals, prepayments, and provisions.

Confidential

Chennai, India

Details

Anti-Money Laundering (AML) Operations Analyst

Gratitude Inc

8 - 10 Year(s)

Anti Money Laundering (AML) AML QC

₹ 1 - ₹ 1.2 Lacs p.m

Bangalore, India

Details

Buyer – Strategic Sourcing & Procurement

Gratitude Inc

5 - 8 Year(s)

Analysis Analysis Risk Management Negotiating Skill

₹ 80 - ₹ 90 Thousand p.m

Hyderabad, India

Details