Collections Quality Analyst – Order-to-Cash (OTC) Job in | MyGlit

Gratitude Inc banner

Collections Quality Analyst – Order-to-Cash (OTC)

Gratitude Inc

248 Views

3 weeks ago

Collections Quality Analyst – Order-to-Cash (OTC)

1-3 Year(s)

Gurugram (Gurugram, Sector 32)

Gurugram (Gurugram, Sector 32)

Quick Apply Apply

Job Description

Key Skills

Good understanding of OTC Lifecycle, B2B Business Prior experience of doing quality assessments for international voice work

52 candidate(s) have already applied for this Job. Apply now

Role/Skill: Collections Quality Analyst – OTC (International Voice)

Location: Gurgaon

Experience: 1 to 3 years

Band: BPO 1/2

Collections_Quality Analyst_GGN

100% WFO and 24x7 shifts including night shifts applicable by default.

Excellent verbal and written English skills.

Good understanding of OTC Lifecycle, B2B Business

Prior experience of doing quality assessments for international voice work

Good Communication & Presentation Skills - speaking and writing skills.

Moderate Excel proficiency

Good understanding of 7 six sigma tools of quality – preparing histograms, 80/20 analysis, fish bone, call quality and transaction quality attributes.

PAN and DOB are required for profile creation

Role

Collections Executive

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Banking / Financial Services

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Isaac Love

Recruiter - Gratitude Inc

NA, nigeria

2+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Read More

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

HRO Learning & Development (German Language)

Gratitude Inc

1 - 10 Year(s)

Inbound BPO HRO Setup BPO Skills

₹ 25 - ₹ 40 Thousand p.m

Bangalore, India

Details

Accounts Payable Analyst – French Speaking

Gratitude Inc

3 - 6 Year(s)

French Language French and English speaker Good Communication skills and ability to communicate/manage clients in English language and French

₹ 10 - ₹ 15 Thousand p.m

Chennai, India

Details

Sales and Radio Ad Operations

Gratitude Inc

3 - 5 Year(s)

3-5 years of experience in campaign management, traffic coordination, or ad scheduling within linear TV / radio or broadcast media

₹ 60 - ₹ 70 Thousand p.m

Mumbai, India

Details

HR Helpdesk Agent - Tier 1- Bangalore

Gratitude Inc

1 - 6 Year(s)

Detail oriented BPO Voice Process SLA Requirements

₹ 60 - ₹ 70 Thousand p.m

Bangalore, India

Details

TSR International BPO | Salary upto 7 lacs

Gratitude Inc

1 - 10 Year(s)

Customer Service

₹ 50 - ₹ 75 Thousand p.m

Mumbai, India

Details

QA Analyst

Gratitude Inc

5 - 8 Year(s)

QA SKILLS Proficiency in MS Office, QA tools, and CRM/contact center systems.

Confidential

Hyderabad, India

Details

Dream Job in Hyderabad! Technical Support Roles with Up to ₹9 LPA

Gratitude Inc

1 - 10 Year(s)

Technical Technical Support Inbound BPO

₹ 60 - ₹ 80 Thousand p.m

Hyderabad, India

Details

France Payroll Team Lead

Gratitude Inc

5 - 11 Year(s)

Team Management French Language Payroll Processing

₹ 85 - ₹ 90 Thousand p.m

Mumbai, India

Details

French Language Executive

Gratitude Inc

4 - 8 Year(s)

Multitasking Quick learner Stakeholder Management

₹ 55 - ₹ 75 Thousand p.m

Mumbai, India

Details

German Language Processor Lead (HRO + German)

Gratitude Inc

8 - 10 Year(s)

Problem Solving HRO Skill Hire to Retire, MS office Workday HCM & Payroll

₹ 90 - ₹ 1 Lacs p.m

Bangalore, India

Details