Customer Service Associate || US Process Banking & Cards

Gratitude Inc

3976 Views

2 months ago

Customer Service Associate || US Process Banking & Cards

1-12 Year(s)

Mumbai
(Base Location for WFH)

Quick Apply Apply

Job Description

Key Skills

BPO Voice Process International BPO international presales International voice Process

163 candidate(s) have already applied for this Job. Apply now

Manage daily customer interactions with zero downtime, ensuring SLAs are consistently met. Exceed performance thresholds, focusing on KPIs like RSAT, AHT, and customer experience. Adapt to changes and apply feedback.Excellent communication,team player,leadership,positive attitude and brand promotion. 1 year international voice experience. Open to shifts,weekends, and 9 hour call shifts.Relevant experience needed.

Role

Customer Service Executive

Timings

US-Type Shift (Part Time)

Industry

BPO

Work Mode

Work from Home

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Tanveer Saha

Recruiter - Gratitude Inc

NA, india

1+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

RTR - Associate Manager

Gratitude Inc

7 - 10 Year(s)

7–10 years of progressive experience in Record-to-Report, General Ledger, or Financial Accounting functions. Strong knowledge of IFRS, US GAAP, financial reporting, and internal controls

Confidential

Chennai, India

Details

Delivery Manager – UK Payroll @ MNC Chennai

Gratitude Inc

12 - 15 Year(s)

Vendor Management Team Management End to End UK Payroll and statutory compliance knowledge

₹ 1.6 - ₹ 1.85 Lacs p.m

Chennai, India

Details

Level 2 Manager and Level 3 Manager

Gratitude Inc

10 - 15 Year(s)

MS Office Advanced Proficiency client management compliance skills

₹ 100 - ₹ 120 Thousand p.m

Hyderabad, India

Details

International/Global Benefits Specialist-Bangalore

Gratitude Inc

4 - 8 Year(s)

Vendor Management Vendor management Stakeholder Management

₹ 60 - ₹ 70 Thousand p.m

Bangalore, India

Details

Buyer – Strategic Sourcing & Procurement

Gratitude Inc

5 - 8 Year(s)

Analysis Analysis Risk Management Negotiating Skill

₹ 80 - ₹ 90 Thousand p.m

Hyderabad, India

Details

Quality Lead / Quality Manager

Gratitude Inc

10 - 15 Year(s)

Certification: Six Sigma Black Belt certification Quality Assurance, Process Improvement, or related fields.

Confidential

Kolkata, India

Details

France Payroll Team Lead

Gratitude Inc

5 - 11 Year(s)

Team Management French Language Payroll Processing

₹ 85 - ₹ 90 Thousand p.m

Mumbai, India

Details

HRO Learning & Development (German Language)

Gratitude Inc

1 - 4 Year(s)

German language proficiency is mandatory with B1/B2 certification

Confidential

Bangalore, India

Details

Payroll Specialist – ANZ Geo

Gratitude Inc

1 - 4 Year(s)

Confident Multitasking Oracle

₹ 50 - ₹ 55 Thousand p.m

Kolkata, India

Details

Statistical Programmer

Gratitude Inc

2 - 3 Year(s)

Stakeholder Management Excellent Communication SDTM

₹ 75 - ₹ 1.65 Lacs p.m

Mumbai, India

Details