Data Management Specialist | L2 Customer Data Operations | Bangalore

Gratitude Inc

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13 hours ago

Data Management Specialist | L2 Customer Data Operations | Bangalore

1-5 Year(s)

Bangalore

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Job Description

Key Skills

Experience in customer data management or enterprise data operations. Strong analytical and problem-solving skills. Hands-on experience with data management platforms or SaaS environments.

45 candidate(s) have already applied for this Job. Apply now

We’re hiring a Data Management Specialist (L2) with experience in customer data management, enterprise data operations, and data quality processes. If you have strong analytical skills, attention to detail, and experience working in SOP-driven environments, this is a great opportunity to grow in a global data operations setup.

Location: Bangalore
Experience: 1 to 5 years
Salary: Up to 9 LPA

What You’ll Do

* Manage end-to-end customer data onboarding, integration, and maintenance across enterprise systems
* Ensure customer data is accurately captured, validated, and maintained as per defined data governance policies
* Handle high-volume, time-sensitive data processing with strong focus on quality and turnaround time
* Monitor data accuracy, completeness, and integrity across the customer data lifecycle
* Perform root cause analysis for data issues and implement preventive actions
* Work with support teams to resolve system or data-related issues
* Follow SOPs and contribute to process improvement initiatives
* Use automation and AI-enabled tools to improve efficiency in data operations
* Communicate effectively with internal teams and stakeholders

What We’re Looking For

* Experience in customer data management or enterprise data operations
* Strong analytical and problem-solving skills
* Hands-on experience with data management platforms or SaaS environments
* Understanding of data governance, security, and privacy practices
* Experience in SOP-driven and ticket-based support environments
* Proficiency in MS Excel or reporting tools
* Strong written and verbal communication skills
* Ownership mindset, attention to detail, and adaptability

* PAN and DOB are mandatory for profile creation

Why Join?

* Work in a global delivery environment with enterprise-scale data operations
* Exposure to data governance, automation, and process optimization
* Continuous learning and career growth opportunities in data management

If you have experience in data operations, customer data management, or enterprise data systems, send your updated CV today.

Only shortlisted candidates will be contacted.

Role

Account Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Rabiat Abdullahi

Recruiter - Gratitude Inc

NA, nigeria

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