Delivery Manager – Payroll

Gratitude Inc

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1 week ago

Delivery Manager – Payroll

7-10 Year(s)

₹ 1.6 - ₹ 1.65 Lacs p.m

Hyderabad

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Job Description

Key Skills

Analytical Leadership Stakeholder Management Problem-Solving Skills

34 candidate(s) have already applied for this Job. Apply now

Hiring: Delivery Manager – Payroll

Location: Hyderabad
Experience: 7–10 Years
Band: BPO 6
Salary: Up to ₹20 LPA

Job Requirements:

7–10 years of experience in Payroll Operations, HRO Delivery, or Payroll Service Management.
Strong experience in US Payroll Processing and statutory compliance.
Hands-on experience with Oracle HRMS and SAP SuccessFactors.
Good understanding of payroll lifecycle, including gross-to-net processing, reconciliations, tax filing, and year-end activities.
Strong knowledge of payroll governance, compliance, SLAs, and KPIs.
Excellent stakeholder management, leadership, analytical, and problem-solving skills.
Graduate/Postgraduate in HR, Finance, or a related field.
Payroll certifications (CPP/FPC) are preferred.

Key Responsibilities:

Lead end-to-end payroll service delivery across HRO programs.
Ensure payroll operations meet SLA, KPI, and compliance requirements.
Manage US payroll processing, statutory compliance, tax filings, and reporting.
Oversee payroll accuracy, reconciliations, and year-end payroll activities.
Utilize Oracle HRMS and SAP SuccessFactors for payroll execution and reporting.
Handle client escalations and resolve complex payroll issues.
Drive automation, process improvements, and operational excellence initiatives.
Collaborate with HR, Finance, IT, and client stakeholders for seamless payroll delivery.
Ensure audit readiness and compliance with regulatory requirements.

Mandatory Notes:

Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Apply Here:

Questionnaire Link: https://myglit.com/lateral/cref/1bd43a3d18

Note: Filling out the questionnaire form is mandatory. Only candidates who complete the form will be considered for further processing.

Role

Operations Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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