Employee benefit - HRO
Gratitude IncEmployee benefit - HRO
Job Description
Key Skills
58 candidate(s) have already applied for this Job. Apply now
Role/Skill: Employee Benefit - HRO
Location: Pune
Experience: 4 to 10 years
Band: BPO 3/4
Salary: Up to 12 LPA
Job Requirements
Strong English communication skills (written & verbal)
Proven Root Cause Analysis (RCA) skills – mandatory
Proficiency in MS Office (Excel, Word, PowerPoint)
Hands-on exposure to SAP HCM & FICO – preferred
Experience in HR benefits operations or shared services environment
Strong team-managerial competencies with experience managing at least 5–7 team members
Key Responsibilities
Manage employee benefits administration and related transactions
Perform accounting entries and reconciliations for benefit-related accounts
Identify, analyze, and resolve discrepancies using RCA techniques
Prepare and review MIS reports and benefits dashboards
Ensure compliance with internal controls, SLAs, and audit requirements
Coordinate with HR, Finance, and external vendors for issue resolution
Support process improvements and knowledge transitions
Domain
Employee Benefits Administration
Soft Skills
Analytical ability, attention to detail, stakeholder management, communication, and team management
Education Requirements
Graduate / Post-Graduate / HR-related certifications
Preferred Certifications
SAP HCM / FICO Certifications
Important Notes
Ex-TCS employees cannot apply
PAN and DOB are required for profile creation
Questionnaire Link
https://myglit.com/lateral/cref/9971d02cb4
Note: Filling out this questionnaire form is mandatory for the further recruitment process.
Role
Team Leader
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
1 - 8 Year(s)
70 - 100 Thousand p.m
Chennai, India
Team Lead - Buyer
Gratitude Inc5 - 7 Year(s)
90 - 100 Thousand p.m
Mumbai, India
5 - 8 Year(s)
50 - 100 Thousand p.m
Indore, India
OHL 404070 Category Manager - Indirect Sourcing
Gratitude Inc8 - 10 Year(s)
Confidential
Bombuflat, India
Customer Service Associate | US Process Banking & Cards
Gratitude Inc1 - 6 Year(s)
60 - 65 Thousand p.m
Mumbai, India
1 - 8 Year(s)
70 - 100 Thousand p.m
Bengaluru, India
1 - 8 Year(s)
70 - 100 Thousand p.m
Bengaluru, India
Media Operator II T2
Gratitude Inc10 - 15 Year(s)
45 - 75 Thousand p.m
Bangalore, India
International HR Team Lead | HR Operations
Gratitude Inc6 - 10 Year(s)
10 - 15 Thousand p.m
Mumbai, India
International Voice process Associate
Gratitude Inc1 - 5 Year(s)
45 - 65 Thousand p.m
Hyderabad, India