Employee benefit - HRO

Gratitude Inc

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2 months ago

Employee benefit - HRO

4-10 Year(s)

₹ 85 - ₹ 100 Thousand p.m

Pune

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Job Description

Key Skills

SAP Strong English Communication Skills Proficient in MS Office SAP HCM Proven Root Cause Analysis (RCA) skills

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Role/Skill: Employee Benefit - HRO

Location: Pune
Experience: 4 to 10 years
Band: BPO 3/4
Salary: Up to 12 LPA

Job Requirements

Strong English communication skills (written & verbal)
Proven Root Cause Analysis (RCA) skills – mandatory
Proficiency in MS Office (Excel, Word, PowerPoint)
Hands-on exposure to SAP HCM & FICO – preferred
Experience in HR benefits operations or shared services environment
Strong team-managerial competencies with experience managing at least 5–7 team members

Key Responsibilities

Manage employee benefits administration and related transactions
Perform accounting entries and reconciliations for benefit-related accounts
Identify, analyze, and resolve discrepancies using RCA techniques
Prepare and review MIS reports and benefits dashboards
Ensure compliance with internal controls, SLAs, and audit requirements
Coordinate with HR, Finance, and external vendors for issue resolution
Support process improvements and knowledge transitions

Domain

Employee Benefits Administration

Soft Skills

Analytical ability, attention to detail, stakeholder management, communication, and team management

Education Requirements

Graduate / Post-Graduate / HR-related certifications

Preferred Certifications

SAP HCM / FICO Certifications

Important Notes

Ex-TCS employees cannot apply
PAN and DOB are required for profile creation

Questionnaire Link

https://myglit.com/lateral/cref/9971d02cb4

Note: Filling out this questionnaire form is mandatory for the further recruitment process.

Role

Team Leader

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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