German - Customer Service Executive
Gratitude IncGerman - Customer Service Executive
Job Description
Key Skills
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Role/Skill: German Language Specialist
Location: Mumbai – TCS Kensington Office
Experience: 2 to 6 Years
Band: Grade 1/2
Shift Timing: 2 PM to 12 Midnight
Salary: Up to 7 LPA CTC
Qualifications
Any full-time Graduate (Commerce preferred)
German Language Certification – B2 or above mandatory
Must Have Skills
German reading, speaking, and writing skills
Strong communication skills in both English and German
Good MS Office competency
Role Purpose
Work as a German Language Specialist with strong German speaking, reading, and writing abilities
Handle communication and support activities in German and English languages
Key Responsibilities
Interact with customers in a professional and courteous manner
Read, write, and communicate fluently in German and English
Support business operations requiring German language expertise
Maintain quality communication standards and customer satisfaction
Work effectively in rotational/late evening shifts
Important Notes
TCS Ex-employees cannot apply
German Certification (B2 or above) is mandatory
Questionnaire Link
https://myglit.com/lateral/cref/9da8fe217b
Note: Filling out this questionnaire form is mandatory for the further recruitment process.
Role
German Language Expert
Timings
Afternoon Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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