Global Payroll Delivery Lead – ADP GlobalView
Gratitude IncGlobal Payroll Delivery Lead – ADP GlobalView
Job Description
Key Skills
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Global Payroll Delivery Lead – ADP GlobalView
Location: Bangalore
Experience: 14–18 Years
Band: BPO 6/7
Salary: Up to ₹25 LPA
Domain: End-to-End Core Payroll Processing – Multi-Country
Mandatory Skill: ADP Celegro
Role Overview
We are looking for an experienced Global Payroll Delivery Lead with strong expertise in ADP GlobalView and Celegro to lead end-to-end payroll operations across multiple countries. The ideal candidate will have extensive global payroll experience, strong people-management capabilities, and exposure to payroll implementations and transitions.
Must-Have Qualifications
Bachelor's degree in HR, Business Administration, or a related field, or equivalent experience.
15+ years of experience in payroll systems, payroll processing, and/or HRIS platforms.
Strong experience with ADP GlobalView and Celegro.
Exposure to US, UK, and Middle East payroll processing.
Global payroll experience across UAE, Saudi Arabia, US, Canada, LATAM, Europe, UK, APAC, and ASEAN regions.
Experience managing mid-size payroll operations while ensuring compliance with applicable laws and regulations.
Proven experience in leading teams and ensuring accurate and timely payroll delivery.
Exposure to payroll implementation and transition projects.
Excellent verbal and written communication skills, with the ability to deliver clear and engaging presentations.
Strong analytical, judgement, stakeholder-management, and critical-thinking skills.
Ability to work effectively with Business, HR, and IT leadership.
Good to Have
Strong understanding of payroll laws, tax regulations, and compliance requirements across multiple geographies.
Key Responsibilities
Own and understand payroll processes, ensuring efficient incident resolution and high customer satisfaction.
Monitor performance, balance workloads, act as an escalation point, and foster a strong customer-service culture.
Perform end-to-end quality control and train team members on process controls.
Act as the primary liaison between payroll teams and customers.
Identify, manage, and resolve risks, issues, and decisions escalated to the role.
Prepare and present monthly SLA metrics, dashboards, and other operational reports.
Ensure payroll delivery remains accurate, timely, compliant, and aligned with agreed SLAs.
Important Eligibility Criteria
Ex-TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are required for profile creation.
Candidates should have hands-on experience with ADP Celegro and ADP GlobalView.
Role
Payroll Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Human Resources
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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