Global Payroll Delivery Lead – ADP GlobalView
Job Description
Key Skills
7 candidate(s) have already applied for this Job. Apply now
MUST HAVE
• Bachelor's degree in HR, Business Administration, or related field (or equivalent experience).
• 15+ years of experience with payroll systems, payroll processing, and/or HRIS platforms (ADP, Paychex, Deel, SAP, Workday, or similar preferred)
• Experience with ADP Global View and Celegro
• US / UK / Middle East payroll processing exposure
• Global Payroll exp (UAE, Saudi Arabia, US, Canada, LATAM, Europe, UK, APAC & ASEAN Regions)
• Experience in overseeing a mid-size payroll operations, ensuring compliance with laws and regulations while managing a team to deliver accurate and timely payroll processing.
• Payroll implementation exposure
• Transition exposure
• Excellent verbal and written communication skills; delivers engaging, informative, well thought out presentations
• Analytical abilities, strong judgement and management skills, ability to work effectively with Business, HR and IT Leaders.
• Strong critical thinking skills
GOOD TO HAVE
•Strong understanding of payroll laws, tax regulations, and compliance requirements
RESPONSIBILITIES
1 Understanding the process, ensuring efficient incident resolution and maintaining customer satisfaction by monitoring performance, balancing workloads, acting as an escalation point, and fostering a positive customer service culture
2 Playing end to end QC roles and Training other members on end to end process controls
3 Serves as the primary liaison between the teams and the customers
4 Provides or resolves risks, issues and decisions escalated to their level
5 Preparation of monthly SLA metrics, dashboards and other required reporting
PAN and DOB are required for profile creation
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
International/Global Benefits Specialist-Bangalore
Gratitude Inc4 - 8 Year(s)
₹ 60 - ₹ 70 Thousand p.m
Bangalore, India
HR Helpdesk Agent - Bangalore
Gratitude Inc1 - 6 Year(s)
₹ 60 - ₹ 70 Thousand p.m
Bangalore, India
Accounts Receivables Billing Specialist
Gratitude Inc4 - 6 Year(s)
₹ 50 - ₹ 53 Thousand p.m
Pune, India
Category Manager
Gratitude Inc8 - 15 Year(s)
Confidential
Chennai, India
SME - CA/CFA
Gratitude Inc7 - 10 Year(s)
Confidential
Kolkata, India
1 - 5 Year(s)
₹ 50 - ₹ 60 Thousand p.m
Hyderabad, India
Master Data Management Asst Manager
Gratitude Inc7 - 10 Year(s)
Confidential
Chennai, India
Interview Scheduling Specialist
Gratitude Inc4 - 8 Year(s)
₹ 60 - ₹ 75 Thousand p.m
Mumbai, India
1 - 10 Year(s)
₹ 60 - ₹ 80 Thousand p.m
Hyderabad, India
Team Lead Hyderabad
Gratitude Inc2 - 5 Year(s)
₹ 80 - ₹ 1 Lacs p.m
Hyderabad, India

