Global Payroll Delivery Lead – ADP GlobalView

Gratitude Inc

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1 hour ago

Global Payroll Delivery Lead – ADP GlobalView

14-18 Year(s)

Bangalore

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Job Description

Key Skills

End to End Core Payroll Process of Multi-countries ADP Celegro Tool knowledge

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Location: Bangalore

Experience: 14–18 Years
Salary: Up to ₹25 LPA

Role Overview

We are looking for an experienced Global Payroll Delivery Lead with strong expertise in ADP GlobalView and Celegro to lead multi-country payroll operations, ensure service excellence, and manage global stakeholders.

Key Responsibilities

Lead end-to-end payroll operations across multiple countries.
Manage payroll teams, workloads, escalations, and service delivery.
Ensure payroll accuracy, compliance, quality, and timely processing.
Act as the primary point of contact for global clients.
Drive payroll implementations, transitions, and process improvements.
Oversee quality controls and train teams on payroll processes.
Prepare SLA metrics, dashboards, and management reports.
Manage risks, issues, escalations, and customer concerns.

Must Have

14–18 years of relevant payroll/HRIS experience.
15+ years of payroll systems or payroll processing experience.
Mandatory: ADP GlobalView and Celegro experience.
Strong multi-country/global payroll experience.
Exposure to US, UK, Middle East, APAC/ASEAN, Europe, Canada, or LATAM payroll.
Experience managing payroll operations and teams.
Payroll implementation and transition experience.
Strong client management, communication, analytical, and leadership skills.
Bachelor's degree in HR, Business Administration, or related field.

Good to Have

Knowledge of global payroll laws, tax regulations, and compliance.
Experience with SAP, Workday, Paychex, Deel, or similar HRIS/payroll platforms.

Interested candidates: Please share your updated CV highlighting your ADP GlobalView/Celegro experience, countries supported, team size, and payroll implementation/transition experience.

Note: PAN and DOB are required for profile creation.

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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