Hiring: Dutch Collections Associate | Gurgaon | Work from Office

Gratitude Inc

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13 hours ago

Hiring: Dutch Collections Associate | Gurgaon | Work from Office

1-3 Year(s)

Gurugram

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Job Description

Key Skills

Excellent verbal and written Dutch language along with English skills. Prior International voice experience – B2B/B2C Collections. Basic Excel based reporting and analysis on assigned inventory

51 candidate(s) have already applied for this Job. Apply now

We are hiring Dutch Collections Associates to join an international collections team in Gurgaon. If you have experience in B2B/B2C International Voice Collections and are fluent in Dutch and English, we’d love to hear from you.

Location: Gurgaon
Work Mode: 100% Work from Office
Shift: 24x7 Rotational Shifts (including night shifts)
Experience: 1–3 Years
Salary: Up to ₹6 LPA

Qualifications

* 1–3 years of experience in International Voice Collections (B2B/B2C)
* Excellent verbal and written communication skills in Dutch and English
* Experience handling customer payments, collections, and account-related queries
* Basic knowledge of Microsoft Excel for reporting and analysis
* Strong negotiation, problem-solving, and dispute resolution skills
* Ability to work in a fast-paced, target-driven environment
* Willing to work from the Gurgaon office
* Flexible to work 24x7 rotational shifts, including night shifts

Key Responsibilities

* Contact customers regarding overdue invoices and outstanding payments
* Perform account maintenance activities
* Handle payment and account-related queries from Accounts Payable teams
* Coordinate with internal teams, including Billing and Originations
* Process payment applications
* Investigate and resolve customer disputes
* Perform invoice reconciliation activities, including credit rebills, invoice splitting, PO changes, and adjustments
* Prepare and maintain basic Excel reports and inventory analysis
* Complete daily operational tasks within defined service levels

Benefits

* Competitive salary package
* Career growth opportunities
* Exposure to international collections and finance operations
* Professional learning and development
* Collaborative and inclusive work environment

How to Apply

Interested candidates should send their updated CV.

Please provide the following information along with your application:

* Total years of experience in International Voice Collections
* Experience in B2B and/or B2C Collections
* Dutch language proficiency level
* Current location
* Current CTC
* Expected CTC
* Earliest available joining date
* PAN Number
* Date of Birth

Only shortlisted candidates will be contacted.

Role

Account Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Rabiat Abdullahi

Recruiter - Gratitude Inc

NA, nigeria

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