Lead MDM

Gratitude Inc

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2 months ago

Lead MDM

10-15 Year(s)

₹ 130 - ₹ 140 Thousand p.m

Pune (Pune)

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Job Description

Key Skills

Excellent verbal and written English communication skills Proven Root Cause Analysis (RCA) capability Hands-on experience with SAP HCM and Employee Central (EC) Exposure to Data Quality & Governance frameworks Knowledge and Hands-on experience of India Labour Laws

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Job Requirements*

• Strong English communication skills (written & verbal)

• Proven Root Cause Analysis (RCA) capability – mandatory

• Hands-on experience in reconciliation (Recon) and MIS reporting

• Proficiency in MS Office (Excel, PowerPoint, Outlook)

• Hands-on experience with SAP HCM and Employee Central (EC) – mandatory

• Exposure to Data Quality & Governance frameworks – preferred

Knowledge and Hands-on experience of India Labour Laws – mandatory

Manage a team of 15 team members across multiple locations

Key Responsibilities*

• Perform and review MDM transaction processing activities

• Manage overall Employee MDM process for various location

• Handle employee master data changes in SAP HCM & EC

• Perform reconciliations and resolve discrepancies

• Conduct Root Cause Analysis for recurring data issues

• Prepare and publish MIS reports and dashboards

• Ensure adherence to data governance, SOX and audit requirements

• Support stakeholders and participate in continuous improvement initiatives

Job Qualifications & Skills

Master Data Management (MDM)

Analytical thinking, attention to detail, communication, stakeholder management, performance management, team-managerial competencies, conflict management

Graduate in any discipline

SAP HCM / SuccessFactors – Preferred

PAN and DOB are required for profile creation

Role

Lead Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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James Mboya

Recruiter - Gratitude Inc

NA, kenya

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