Gratitude Inc banner
Gratitude Inc logo

Now Hiring: HR Reporting and MIS Specialist

Gratitude Inc
470 Views
13 hours ago

Now Hiring: HR Reporting and MIS Specialist

4-8 Year(s)
Mumbai
Mumbai

Job Description

Key Skills

Attention to detail Exceptional command of English (native-level proficiency) with strong interpersonal and presentation skills. Reporting & Data Analysis Advanced Microsoft Excel

55 candidate(s) have already applied for this Job. Apply now

About Role

We are seeking a skilled employee in HR Reporting and MIS background having 5–7 years of hands-on experience in preparing various HR Reports, dashboards and custom datasets. 

This role demands a meticulous professional with a strong command of English and the ability to work effectively with global stakeholders and critically think the data and provide in a professional and managed way 

Salary: up to 9 LPA

Key Responsibilities: 

• Gather, Analyze and interpret data from various sources to product accurate and timely reports 

• Continuously improve reporting processes to increase efficiency and quality 

• Maintain documentation on reporting processes data definitions and standard report  

• Support ad hoc data requests and special projects as required. 

• Ability to manage multiple priorities and meet deadlines in a fast paced environment.

1. Stakeholder Engagement: 

• Collaborate with global stakeholders and HRBP’s and provide them with the desired Data/Dashboard/Report 

• Experience in drafting clear step guides and Standard Operating Procedures to streamline and formalize business processes. 

2. SLA & KPI Management: 

• Demonstrate a strong understanding of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). • Consistently meet or exceed SLA requirements for processing reports while maintaining high-quality standards. 

3. Policy Adherence & Process Improvement: 

• Ensure adherence to company policies to maintain Confidentiality 

• Proactively identify and recommend process improvements to enhance efficiency and accuracy. 

Qualification & Skillset: 

• Any Graduate 

• 5-7 years of experience in Reporting & Data Analysis 

• Strong proficiency in Advanced Microsoft Excel  

• Exceptional command of English, with the ability to communicate fluently and professionally. 

• Attention to detail in terms of handling various data sources 

• Deep understanding of SLAs and KPIs and a track record of achieving or exceeding them. 

Key Skills: 

• Knowledge of Advanced Excel Mandatory 

• Knowledge of data gathering and reporting tools like Tableau & Cognos, Mandatory

• Basic Knowledge of Workday Reports 

• Documentation Validation 

• Global Stakeholder Management 

• Process Improvement and Compliance 

• SLA & KPI Adherence 

• Excellent Communication and Analytical Skills 

Working Conditions: 

• Work Shift will be US Hours. 5:30 PM to 3:30 AM. IST • Work from Office (No work from home) 

• Agile to extended work hours when needed to meet deadlines without prompting.


IMPORTANT: PAN and DOB are required for profile creation


Role

Account Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Rabiat Abdullahi

Recruiter - Gratitude Inc

NA, nigeria

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

RTR SME

Gratitude Inc

5 - 8 Year(s)

ERP Lean Six Sigma Black Belt continuous improvement

₹ 63 - ₹ 70 Thousand p.m

Kolkata, India

Company logo

Mobility Specialist

Gratitude Inc

4 - 8 Year(s)

Overall work experience of 5-6 years within Mobility vertical for the US region and Global Mobility. Good working experience in Workday, Service Now, Altair, SharePoint, Microsoft office is a must. Should have handled Intra US relocations across all states and well versed with Global Mobility concepts.

₹ 65 - ₹ 75 Thousand p.m

Mumbai, India

5 - 12 Year(s)

Analytical Time Management Analytical Skills

₹ 1 - ₹ 1.1 Lacs p.m

Kolkata, India

2 - 4 Year(s)

Customer Service Inbound BPO Team Sales

₹ 45 - ₹ 50 Thousand p.m

Mumbai, India

1 - 4 Year(s)

Basic knowledge of procurement operations, supply chain operations, PR/SC handling, PO creation support, and process compliance. Spanish language proficiency, including ability to read, understand, and communicate process-related information effectively. Understand Customer Quality and Productivity Expectations

₹ 35 - ₹ 50 Thousand p.m

Hyderabad, India

1 - 4 Year(s)

spanish language procurement supply chain management

Confidential

Hyderabad, India

5 - 8 Year(s)

Strong understanding of HR operations, payroll inputs, and employee lifecycle management Experience with HRIS, payroll, and timekeeping systems (e.g., ADX, WinTeam, LISA or similar platforms)

Confidential

Chennai, India

2 - 4 Year(s)

Contract Management BPO Operations BPO industry

₹ 50 - ₹ 55 Thousand p.m

Bangalore, India

2 - 9 Year(s)

BPO Voice Process French Language French and English speaker

Confidential

Mumbai, India

1 - 4 Year(s)

German language proficiency is mandatory with B1/B2 certification

Confidential

Bangalore, India