OTC Analyst
Gratitude IncOTC Analyst
Job Description
Key Skills
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Education:
Minimum 15 years of regular, full-time education (10 + 2 + 3)
Bachelor’s degree in finance, Accounting, Commerce, or related field.
Must Have Skills:
Strong knowledge of Order-to-Cash processes.
Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or NetSuite.
Advanced Excel skills
Strong analytical and problem-solving abilities
Strong knowledge of Order-to-Cash processes.
Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or NetSuite.
Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, Power Query preferred).
Strong analytical and problem-solving abilities.
Billing accuracy rate.
Cash application accuracy and timeliness.
Unapplied cash percentage.
Reduction in aged receivables.
Collection effectiveness.
Month-end close timeliness.
Customer dispute resolution turnaround time.
Good to Have
Knowledge of cash management and banking processes.
Experience in a shared services or global business services environment.
Understanding of financial controls and compliance requirements.
Excellent communication and stakeholder management skills.
Continuous improvement mindset and automation experience.
Billing
Cash Applications
Accounts Receivable Support
Reporting & Controls
Job Responsibility
The OTC (Order-to-Cash) Billing & Cash Applications Analyst is responsible for managing billing processes, customer invoicing, cash application activities, collections support, and ensuring accurate recording of customer payments. The role works closely with Finance, Sales, Customer Service, and Treasury teams to maintain strong cash flow and minimize outstanding receivables.
PAN and DOB are required for profile creation
Role
Accounts Receivable
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Accounting / Tax / Company Secretary / Audit
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