OTC Senior Associate
Gratitude IncOTC Senior Associate
Job Description
Key Skills
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Location: Chennai
Experience: 3 years to 5 years
Band: BPO 2
Job code: 423492
Shift: 12:30 PM-3:30 am
Education:
Minimum 15 years of regular, full-time education (10 + 2 + 3)
Non-technical graduation in finance & accounts stream- MBA, M Com, B Com, BBA
Must Have Skills:
• 3+ years of experience in FnA domain in O2C
• Ownership of O2C Functions as Billing, Cash Allocation, timely highlight challenges/ issues for guidance, daily reporting.
• Functional working experience in ERPs like Oracle preferred
• Good Analytical Skills
Good to Have
• Experience in O2C Processing
• MS office skills
• Basic communication skills
Job Responsibility
• 100% WFO (work from office)
• Willing to work in night and rotational shifts.
• AR experience required
• Customer service skills
• Well-organized and proactive
• Ability to communicate effectively, both verbally and orally
• Good listening skills
• Ability to work independently
• Tracking budget expenses
• Attention to detail
• Maintains healthy vendor relationships
• PC proficiency
• Data entry skills
• General math skills
PAN and DOB are required for profile creation
Role
Account & Financial Services
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Banking / Financial Services
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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