Support Solutions Agent (Australian Voice & Blended Process)
Gratitude IncSupport Solutions Agent (Australian Voice & Blended Process)
Job Description
Key Skills
Be the first to apply for this job. Apply now
The Support Solutions Agent will ensure a seamless customer experience in a blended process, using Australian voice expertise to resolve service issues and inquiries.
Key Responsibilities:
- Handle customer interactions via multiple communication channels.
- Resolve account discrepancies and escalate unresolved issues.
- Provide insights into self-help tools and additional services.
Qualifications:
- Bachelor’s degree with 0-2 years in customer service.
- High proficiency in Australian voice etiquette and blended tools.
Role
Customer Service Executive
Timings
Australian Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
BPO Voice Process / Fresher / Experienced - MUMBAI
Gratitude Inc0 - 12 Year(s)
Confidential
Mumbai, India
Hiring For Bpo MNC Company In Mumbai
Gratitude Inc0 - 12 Year(s)
Confidential
Mumbai, India
1 - 10 Year(s)
10 - 12 Lacs p.a
Mumbai, India
Customer Service Executive (Voice)
Gratitude Inc3 - 4 Year(s)
Confidential
Mumbai, India
1 - 10 Year(s)
15 - 50 Thousand p.m
Mumbai, India
BPO JOBS IN MUMBAI / NIGHTSHIFT DAYSHIFT / WEEKENDS OFF
Gratitude Inc0 - 12 Year(s)
Confidential
Mumbai, India
CALL Center / BPO Jobs / Backoffice / Chat Process
Gratitude Inc0 - 12 Year(s)
Confidential
Mumbai, India
International bpo- voice process
Gratitude Inc0 - 12 Year(s)
Confidential
Mumbai, India
Customer Interaction Associate
Gratitude Inc0 - 2 Year(s)
Confidential
Thane, India
0 - 12 Year(s)
Confidential
Mumbai, India