Talent Services Analyst

Gratitude Inc

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22 hours ago

Talent Services Analyst

4-6 Year(s)

40 - 75 Thousand p.m

Mumbai

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Job Description

Key Skills

coaching skills Excellent communication skills - written and verbal Proficiency in MS Office (Excel, Word, PowerPoint)

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Location: Mumbai

Shift: US Shift
Experience: 4 to 6 Years
Salary: Up to 9 LPA
Band: BPO 2/3

Job Overview

We are looking for a Talent Services Analyst with experience in HR Operations and employee support processes. The candidate should have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities

Handle HR Operations activities such as:
- Query Management
- Email Management
- Leave Management
- Learning & Development Administration
- Employee Support Operations
Work on Oracle HCM or equivalent HRMS tools
Support Helpdesk activities and handle employee queries/calls
Maintain confidentiality of employee data and documents
Ensure quality and accuracy in HR transactions
Support team members through coaching and process improvements
Prepare HR reports and MIS data
Coordinate with internal stakeholders and teams
Follow compliance and process guidelines

Required Skills

Minimum 3+ years of experience in HR Operations
Experience in Oracle HCM or equivalent HR systems is preferred
Experience as a Quality Checker or process reviewer is an advantage
Excellent written and verbal communication skills
Strong analytical and problem-solving skills
Good knowledge of MS Office and Excel
Ability to work independently and meet deadlines
Strong attention to detail
Coaching and team support skills

Good to Have

International Workforce Administration (WFA) experience
Global employee data management experience
HRBP or HR Operations exposure
HR Reporting and MIS experience
Knowledge of tax/compliance processes

Educational Qualification

Bachelor’s Degree in Human Resource Administration or related field

Important Notes

Ex-TCS employees are not eligible to apply
PAN Card and Date of Birth are mandatory for profile creation

Role

Human Resources Executive

Timings

US-Type Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Human Resources

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