Telesale Executive

Gratitude Inc

783 Views

2 months ago

Telesale Executive

2-10 Year(s)

25 - 35 Thousand p.m

Mumbai

Job Description

Key Skills

Telesales

1 candidate(s) have already applied for this Job. Apply now

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities:

Onboarding potential customers over phone by telling them about the Platform & its services

Answer questions about the Platform & Services

Ask questions to understand customer requirements

Enter and update customer information in the database/CRM

Take and process orders in an accurate manner

Handle pressure with the aim to meet targets

Go the extra mile to meet sales quota and facilitate future sales

Requirements and skills:

Proven experience as telesales representative

Proven track record of successfully meeting sales quota preferably over the phone

Good knowledge of relevant computer programs (e.g. excel) and Mobile phones

Ability to learn about the services and describe/explain them to customer

Excellent knowledge of Hindi

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

Post Graduate is a plus

Knowledge in Computer (Basics)

Role

Telesales

Timings

Day Shift (Permanent)

Industry

IT-Software / Software Services

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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