URGENT!! Delivery Manager-U.K. Payroll @MNC BPO Chennai

Gratitude Inc

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2 weeks ago

URGENT!! Delivery Manager-U.K. Payroll @MNC BPO Chennai

12-15 Year(s)

₹ 140 - ₹ 180 Thousand p.m

Chennai

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Job Description

Key Skills

Vendor Management Team Management client management Proficiency in Microsoft Office Suite. End to End UK Payroll and statutory compliance knowledge Internal and External Governance Knowledge of multi country payroll.

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Role/Skill: Delivery Manager-UK Payroll
Location: Chennai
Experience: 12-15 years
Band: BPO 6
Shift: 12.30 pm IST to 11.30 pm IST, should be comfortable with night and rotational shifts as required

**PRIMARY SKILLS**
▪ Knowledge of end-to-end payroll (Source to Gross, Gross to Net, Net to Disbursement and GL processes).
▪ Experience in handling multi-country payrolls in a vendor / partner-based environment. Experience in handling UK payroll is mandatory.
▪ Exposure and awareness of how interfaces between various systems (HR to Payroll to Finance) works.
▪ Experience in managing payroll vendor that processes payroll as a partner that includes but is not limited to ensuring that the vendor process payroll in a timely and accurate fashion.
▪ Experience in managing the liaising between various internal teams and the vendor on payroll related matters (e.g.) Help desk, R2R, Application Maintenance teams.
▪ Enable the team in identifying process improvements and taking it to completion.
▪ Work with internal and client audit teams in providing artifacts, documentation etc. supporting the audit controls and ensuring 100% compliance.
▪ Experience in handling high performance HR and Payroll team of size that is not less than 50.
▪ Experience in managing teams across multiple locations including other countries.
▪ Ability to manage ongoing transitions and addition of new countries to the existing scope.
▪ Knowledge of handling employee queries, preferably through a query management system.
▪ Experience in handling senior client stakeholders.
▪ Prepare, review and conduct regular review / cadences with the client and the partner. (e.g.) weekly, monthly, quarterly review meetings.
▪ Participate and support in both internal and external audits.
▪ Work in collaboration with client organization, vendor and TCS technology group to resolve any issues
▪ Liaison with clients/employees, vendor for any payroll queries
▪ Dealing with HMRC
▪ Performs other duties as assigned.

**SECONDARY SKILL**
▪ Proven experience as a Payroll manager or similar role
▪ Current knowledge of UK Payroll procedures and related laws
▪ Excellent understanding of multi-location payroll and taxes
▪ Extensive knowledge of the payroll function including preparation, balancing, internal control, payroll taxes
▪ Excellent organizational skills
▪ Attention to detail
▪ Strong analytical and problem-solving skills
▪ Strong supervisory and leadership skills
▪ Outstanding communication skills (written and oral)
▪ Proficient with Microsoft Office Suite or related software

**MUST HAVE**
1. End to End UK Payroll and statutory compliance knowledge
2. Client Management
3. Vendor Management
4. Team management
5. Internal and External Governance

**GOOD TO HAVE**
1. Knowledge of multi country payroll.

**Ex TCS Employees can't apply**
**PAN and DOB are required for profile creation**

Role

Customer Delivery Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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