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Urgent! Delivery Manager-UK Payroll

Gratitude Inc
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1 day ago

Urgent! Delivery Manager-UK Payroll

12-15 Year(s)
Chennai
Chennai

Job Description

Key Skills

Vendor Management Stakeholder Management Team Management Process Improvement client management Payroll Manager Knowledge of multi country payroll.

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Delivery Manager – UK Payroll

Location: Chennai
Experience: 12–15 Years
Shift: 12:30 PM IST to 11:30 PM IST
Work Schedule: Candidates should be comfortable with night and rotational shifts as required.

Job Summary

We are seeking an experienced Delivery Manager – UK Payroll to lead large-scale payroll operations and ensure accurate, compliant, and timely payroll delivery. The role requires strong expertise in end-to-end UK Payroll, statutory compliance, client management, vendor management, and people leadership. The candidate will manage multi-country payroll operations, senior client stakeholders, payroll vendors, audits, transitions, and continuous process improvements.

Key Responsibilities

  • Manage end-to-end UK Payroll, covering Source to Gross, Gross to Net, Net to Disbursement, and GL processes.

  • Ensure compliance with UK payroll regulations and statutory requirements, including HMRC requirements.

  • Manage multi-country payroll operations in a vendor/partner-based environment, with UK Payroll experience mandatory.

  • Manage payroll vendors and ensure accurate and timely payroll processing.

  • Coordinate with internal teams including Help Desk, R2R, Application Maintenance, Technology, and Finance.

  • Manage and resolve payroll-related queries raised by clients, employees, vendors, and internal stakeholders.

  • Lead high-performing HR and Payroll teams of 50+ members across multiple locations and countries.

  • Manage transitions and onboarding of new countries into the existing payroll scope.

  • Drive process improvements and ensure successful implementation of improvement initiatives.

  • Manage senior client stakeholders and maintain strong client relationships.

  • Conduct regular weekly, monthly, and quarterly governance and review meetings with clients and partners.

  • Support internal and external audits by providing required documentation, artifacts, and evidence.

  • Ensure adherence to payroll controls, governance, compliance, and service-level requirements.

  • Collaborate with clients, vendors, and technology teams to identify and resolve operational issues.

  • Monitor payroll performance, quality, accuracy, and compliance.

  • Perform other duties and responsibilities as assigned.

Must-Have Skills

  • End-to-End UK Payroll

  • UK Payroll Statutory Compliance

  • Client Management

  • Vendor Management

  • Team Management

  • Internal & External Governance

  • Multi-Country Payroll

  • Payroll Operations

  • Payroll Taxes & Compliance

  • Stakeholder Management

  • Audit & Compliance

  • Process Improvement

Good-to-Have Skills

  • Multi-country payroll experience

  • Experience with payroll transitions

  • Experience managing payroll vendors

  • Knowledge of HR-to-Payroll-to-Finance system interfaces

  • Query Management

  • Payroll Technology / HRIS exposure

Required Qualifications & Experience

  • 12–15 years of relevant experience in payroll operations and management.

  • Proven experience as a Payroll Manager, Delivery Manager, or similar leadership role.

  • Mandatory UK Payroll experience with strong statutory compliance knowledge.

  • Strong understanding of multi-location payroll, taxation, payroll controls, and balancing.

  • Experience managing teams of 50+ employees.

  • Experience managing teams across multiple locations, including international teams.

  • Strong experience managing senior client stakeholders and payroll partners/vendors.

  • Excellent organizational, analytical, and problem-solving skills.

  • Strong leadership, supervisory, communication, and stakeholder-management skills.

  • Proficiency in Microsoft Office Suite or related software.

Key Competencies

  • UK Payroll Management

  • Delivery Management

  • Client Management

  • Vendor Management

  • People Management

  • Payroll Governance

  • Statutory Compliance

  • Audit Management

  • Process Excellence

  • Stakeholder Management

  • Leadership & Team Development

Eligibility

  • Candidates must have strong UK Payroll and statutory compliance experience.

  • Candidates should be comfortable working night and rotational shifts when required.

  • PAN and DOB are required for profile creation.

  • Ex-TCS employees are not eligible to apply.

Role

Payroll Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

Human Resources

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

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Toukeerahmed Attar

Recruiter - Gratitude Inc

NA, india

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