Associate - Domain Utilities

Gratitude Inc

156 Views

2 weeks ago

Associate - Domain Utilities

1-5 Year(s)

Kolkata

Quick Apply Apply

Job Description

Key Skills

Back office Operations Geographic information system (GIS) Stakeholder Management Communication Skills ms excel Expertise in Utility Domain

35 candidate(s) have already applied for this Job. Apply now

Associate - Domain Utilities

Location: Kolkata

Experience: 1 to 5 Years

Job Summary

We are hiring Associate - Domain Utilities professionals for our Kolkata location. The ideal candidate should have experience in the Utility domain, possess excellent communication skills, and be comfortable handling UK customers, client interactions, and back-office operations while ensuring accuracy and timely delivery.

Key Responsibilities

Perform and manage back-office utility operations efficiently.
Ensure accuracy and quality in daily deliverables while meeting SLAs.
Handle UK customer-related processes and provide timely support.
Build and maintain strong relationships with clients and internal stakeholders.
Prepare and maintain reports for various stakeholders.
Respond professionally to emails and calls.
Maintain confidentiality while handling sensitive information.
Ensure adherence to process guidelines and quality standards.

Eligibility Criteria

Graduate in Geography / GIS (Hons).
1–5 years of relevant experience in the Utility domain.
Experience handling UK customers is preferred.
Strong stakeholder management skills.
Excellent verbal and written communication skills.
Good knowledge of MS Excel, Word, and PowerPoint.
Ability to manage confidential information professionally.

Important Notes

Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth are mandatory for profile creation.

Questionnaire Link: https://myglit.com/lateral/cref/9f9a583d04

Role

Back Office Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

Banking / Financial Services

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Bibi Hukkeri

Recruiter - Gratitude Inc

NA, india

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

Employee Data Governance Specialist – SME

Gratitude Inc

4 - 8 Year(s)

BPO Skills Data Management Good working experience in Workday, Service Now, Altair, SharePoint, Microsoft office is a must.

₹ 10 - ₹ 15 Thousand p.m

Mumbai, India

Details

Procurement Team Member

Gratitude Inc

1 - 10 Year(s)

Inbound BPO BPO industry BPO Recruitment

₹ 60 - ₹ 70 Thousand p.m

Mumbai, India

Details

Purchasing & Admin Administration Team Lead

Gratitude Inc

7 - 9 Year(s)

experience in high-volume transactional processing (AP, P2P, procurement, accounts processing or similar). Understanding of basic P2P (purchasing, receipting) and accounting concepts (journals, accruals, GRNI etc).

₹ 14 - ₹ 17 Thousand p.m

Kolkata, India

Details

Treasury & Cash Management SME Oracle ERP

Gratitude Inc

5 - 10 Year(s)

Oracle ERP banking relationship manager Daily Treasury Operations & Cash Management

₹ 11 - ₹ 12 Thousand p.m

Hyderabad, India

Details

Data Analyst – Arabic

Gratitude Inc

1 - 3 Year(s)

Data Analysis ms excel Arabic

Confidential

Thane, India

Details

HR Reporting & MIS Specialist

Gratitude Inc

4 - 8 Year(s)

Data Analysis Management information system (MIS) MIS Reports

₹ 60 - ₹ 70 Thousand p.m

Bangalore, India

Details

CSR voice -Hyderabad

Gratitude Inc

1 - 17 Year(s)

Analytical Skills BPO Voice Process BPO Operations

₹ 50 - ₹ 55 Thousand p.m

Hyderabad, India

Details

Procurement and Vendor Master Lead

Gratitude Inc

5 - 10 Year(s)

Microsoft Office SAP erp systems

₹ 11 - ₹ 12 Lacs p.m

Hyderabad, India

Details

Now Hiring Delivery Excellence Partner

Gratitude Inc

10 - 12 Year(s)

Program Management Skills LSS Black belt of Lean Six Sigma techniques, Automation, etc. Experience in deploying Data analytics, Machine learning, Artificial Intelligence,etc would be an advantage

Confidential

Bangalore, India

Details

Legal Operations Specialist – US Client Support

Gratitude Inc

5 - 11 Year(s)

LLB or LLM as a full time regular education Strong knowledge of US litigation procedures, FRCP, and eDiscovery obligations. Excellent legal drafting and communication skills.

₹ 80 - ₹ 90 Thousand p.m

Bangalore, India

Details