Banking Customer Service Associate | U.S. Voice Process

Gratitude Inc

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7 hours ago

Banking Customer Service Associate | U.S. Voice Process

1-4 Year(s)

Navi Mumbai

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Job Description

Key Skills

Customer Service Inbound BPO Team Sales US Sales BPO Voice Process International Call Centre Inside Sales Customer service advisor BPO Skills outbound sales BPO industry BPO Hiring Customer Care BPO Call center Call centre voice International BPO BPO/ITES solution sales experience

30 candidate(s) have already applied for this Job. Apply now

About the Role

Join a top global brand in a U.S. Banking Voice Process, delivering exceptional customer service to banking customers. You'll handle inbound customer inquiries, resolve concerns efficiently, and ensure a high-quality customer experience while meeting service and performance standards.

Qualifications

Graduates: Minimum 9 months of International BPO Voice experience
Undergraduates: Minimum 18 months of International BPO Voice experience
Excellent English communication skills
Experience letters from all previous organizations are mandatory
Willing to work from the Mumbai office on rotational shifts

Benefits

5-day work week
Opportunity to build a career with a leading global brand in the banking industry

Eligibility

Only candidates with the required International BPO Voice experience will be considered.
Graduates: Minimum 9 months International Voice experience.
Undergraduates: Minimum 18 months International Voice experience.
Excellent communication skills and experience letters from all previous employers are mandatory.

Apply Now

If your profile reflects the non-negotiable qualifications, send your updated CV for review.

Please include the following details:

Highest Educational Attainment
Total International BPO Voice Experience
Current/Previous Process (Banking/Customer Service/Other)
Current/Last CTC
Expected CTC
Notice Period
Current Location
Are experience letters available from all previous employers? (Yes/No)

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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