CSR - Native Taiwanese Work in Malaysia ( With work visa and flight Ticket)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Location : MALAYSIA ( With work visa and flight Ticket)
Overview
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.
The CSS will be the primary contact for customers using the client’s website shopping channel.
DOJ - 1st August.
Qualifications
Education background:
• Bachelor’s Degree or at least Diploma or equivalent in any discipline.
• Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions
Work experience:
• Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
• Call centre experience is not a ‘must’ but would be a distinct advantage.
- MUST BE ABLE TO READ, WRITE & SPEAK IN TAIWANESE
Required Interpersonal Skills:
• Customer Service orientation
• Customer Results/Solutions focussed
• Customer Expectations Management
• Active Listening Skills
• Ability to handle queries and objections in a professional manner
Technical Skills:
• Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
Other
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
Back Office Executive | Jobwala
The Jobwala2 - 3 Year(s)
30 - 40 Thousand p.m
Navi Mumbai, India
Sales Manager | The Jobwala
The Jobwala0 - 1 Year(s)
15 - 20 Thousand p.m
Thane, India
Accountant | The Jobwala
The Jobwala2 - 4 Year(s)
25 - 40 Thousand p.m
Vasai, India
Telecaller | The Jobwala
The Jobwala1 - 3 Year(s)
20 - 30 Thousand p.m
Thane, India
Telecaller | The Jobwala
The Jobwala1 - 2 Year(s)
10 - 25 Thousand p.m
Thane, India
Sales Manager | The jobwala
The Jobwala0 - 2 Year(s)
15 - 25 Thousand p.m
Thane, India
CRS- Spanish speakers (ANY NATIONALITY)
Gratitude Inc1 - 34 Year(s)
Confidential
Bangalore, India
Sales Manager | The Jobwala
The Jobwala0 - 1 Year(s)
15 - 20 Thousand p.m
Kalyan, India