Gratitude Inc banner
MyGlit Jobs |  Jobs |   Customer Service Associate | US Process in Mumbai & Delhi

Customer Service Associate | US Process

Gratitude Inc
2895 Views
5 days ago

Customer Service Associate | US Process

1-12 Year(s)
Mumbai
(Base Location for WFH)
Mumbai
(Base Location for WFH)

Job Description

Key Skills

BPO Voice Process International BPO international presales International voice Process

71 candidate(s) have already applied for this Job. Apply now

Manage daily customer interactions with zero downtime, ensuring SLAs are consistently met. Exceed performance thresholds, focusing on KPIs like RSAT, AHT, and customer experience. Adapt to changes and apply feedback.Excellent communication,team player,leadership,positive attitude and brand promotion. 1 year international voice experience. Open to shifts,weekends, and 9 hour call shifts.Relevant experience needed.

Role

Customer Service Executive

Timings

US-Type Shift (Part Time)

Industry

BPO

Work Mode

Work from Home

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Customer Service Associate | US Process in Mumbai & Delhi

Tanveer Saha

Recruiter - Gratitude Inc

NA, india

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

3 - 7 Year(s)

Accounting Database management US Calling process

Confidential

Mumbai, India

1 - 9 Year(s)

Call Center Inbound BPO BPO Voice Process

40 - 55 Thousand p.m

Pune, India

1 - 9 Year(s)

Call Center Inbound BPO BPO Voice Process

40 - 55 Thousand p.m

Pune, India

1 - 2 Year(s)

BPO Voice Process BPO Skills BPO Operations

40 - 50 Thousand p.m

Pune, India

1 - 9 Year(s)

Call Center Inbound BPO BPO Voice Process

40 - 55 Thousand p.m

Mumbai, India

2 - 8 Year(s)

Accounting Analytical Data Analysis

Confidential

Mumbai, India

1 - 9 Year(s)

Inbound BPO BPO Voice Process BPO industry

40 - 55 Thousand p.m

Pune, India

2 - 5 Year(s)

Good Facilitation Skills, Strong Verbal and written communication. Ability to work effectively in ambiguity, shifting priorities and multiple deadlines. Possess excellent interpersonal skills

30 - 55 Thousand p.m

Mumbai, India

4 - 8 Year(s)

Strong communication, leadership, and analytical skills Good Communication skills and ability to handle client escalations and client calls in English language. Stakeholder & Team Management

75 - 100 Thousand p.m

Mumbai, India

8 - 15 Year(s)

develop End-to-End conceptualization and delivery of all HRO Transformation solutions Minimum 10-12 years of experience in the Outsourcing industry (HRO preferred) of which at least 4-5 years in managing large Transformation initiatives

130 - 140 Thousand p.m

Bengaluru, India