Customer Service - Mandarin

Gratitude Inc

1506 Views

7 months ago

Customer Service - Mandarin

1-3 Year(s)

Mumbai

Job Description

Key Skills

Customer Relations Customer Service Customer Management customer service analyst Proficient in the Mandarin language

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JOB TITLE: Customer Service - Mandarin

REQUIRED HEADCOUNT: 1

JOB CODE: 354414

SALARY: up to 8 LPA

WORK SCHEDULE: US / Canada Shift

LOCATION: Mumbai

QUALIFICATIONS:

-Good analytical thinking

-Client communication

-Strong knowledge on MS Office tools

-MIS reporting

-Good interpersonal skills

-Ability to meet stringent client deliverables.

-Effective presentation skills

-Knowledge on “Cards Operations- Disputes & Collections”

LANGUAGE SKILLS(Written and Verbal)

-Mandarin & English

ATLEAST 1 YEAR OF WORK RELATED ECXPERIENCE

**Interviews will happen between 02:00 to 06:00 PM**

(Involves client Assessment)

PRESCREENING NOTES:

Mandarin Language Proficiency:

English Language Proficiency:

Strong knowledge on MS Office tools:

MIS reporting:

Current/Last Salary:

Good with 8 LPA:

Willing to work onsite on US/Canada Shift:

DOB & PAN:

Role

Customer Care Officer

Timings

US-Type Shift (Permanent)

Industry

Other

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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