Customer Support Executive – Airlines Process
Gratitude IncCustomer Support Executive – Airlines Process
Job Description
Key Skills
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Job Title: Customer Support Executive – Airlines Process
Job Summary:
Handle customer queries and complaints with timely resolution
Ensure high-quality, customer-centric service delivery
Coordinate with internal teams for smooth issue handling
Key Responsibilities:
Understand and analyze customer concerns to identify root causes
Collaborate with internal departments for quick resolution
Work on multiple systems and tools to manage customer cases
Connect with customers for additional details or updates
Maintain professionalism and high service standards
Work Requirements:
100% work from office (Gurugram)
5-day work week with rotational shifts (Monday–Sunday)
Must be flexible to work on weekends
No transport facility or reimbursement provided
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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