Delivery Manager-UK Payroll

Gratitude Inc

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3 days ago

Delivery Manager-UK Payroll

12-15 Year(s)

Chennai

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Job Description

Key Skills

Vendor Management Team Management client management End to End UK Payroll and statutory compliance knowledge Internal and External Governance

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Delivery Manager - UK Payroll

Location: Chennai
Experience: 12 to 15 Years
Band: BPO 6
Shift: 12:30 PM IST to 11:30 PM IST (Candidates should be comfortable with night and rotational shifts as required)

Primary Skills

Strong knowledge of end-to-end payroll processes including Source to Gross, Gross to Net, Net to Disbursement, and General Ledger processes.
Extensive experience in handling UK Payroll and statutory compliance.
Experience managing multi-country payrolls in a vendor/partner-based environment.
Understanding of HR, Payroll, and Finance system interfaces.
Experience managing payroll vendors and ensuring timely and accurate payroll processing.
Experience coordinating with internal teams such as Help Desk, R2R, and Application Maintenance teams.
Strong process improvement and transformation experience.
Experience supporting internal and external audits and ensuring compliance.
Experience managing large HR and Payroll teams of 50+ members.
Experience managing teams across multiple locations and countries.
Ability to handle transitions and onboarding of new countries into payroll operations.
Experience handling employee payroll queries through query management systems.
Strong stakeholder and client management experience.
Experience conducting weekly, monthly, and quarterly governance reviews with clients and partners.
Experience working with HMRC and handling payroll-related statutory matters.

Secondary Skills

Proven experience as a Payroll Manager or similar leadership role.
Strong understanding of UK payroll laws and regulations.
Knowledge of multi-location payroll and taxation.
Expertise in payroll preparation, balancing, controls, and payroll taxes.
Strong organizational, analytical, and problem-solving skills.
Excellent leadership, communication, and stakeholder management skills.
Proficiency in Microsoft Office Suite.

Must Have

End-to-End UK Payroll and Statutory Compliance Knowledge
Client Management
Vendor Management
Team Management
Internal and External Governance

Good to Have

Knowledge of Multi-Country Payroll

Important Notes

Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth are mandatory for profile creation.

Questionnaire Link:
https://myglit.com/lateral/cref/0a786c0b7f

Note: Filling out this form is mandatory. Only candidates who complete the questionnaire will be considered for further processing.

Role

Customer Delivery Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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