FRENCH LANGUAGE Customer Service Executive
Job Description
Key Skills
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JOB POST TITLE:
FRENCH LANGUAGE EXECUTIVE | MUMBAI | GURUGRAM | BPO 3 | NIGHT SHIFT
COMPANY:
LOCATION: Mumbai, India OR Gurugram, India
WORK SETUP: Work From Office Only
BAND: BPO 3
EXPERIENCE: 2 - 8 Years
JOB CODE: 425849
SHIFT: Night Shift and 24x7 Rotational Support
INDUSTRY: BPO / Language Support
JOB DESCRIPTION:
We are hiring French Language Executives for Mumbai and Gurugram locations. Candidates will provide language support and handle multiple tasks in a fast-paced WFO environment.
KEY REQUIREMENTS:
- Intermediate to High level French language skills, both written and spoken
- CEFR Level B1-B2 and above preferred. B2 and higher for mastery level
- Ability to learn quickly with strong task and system understanding
- Ability to switch between different tasks rapidly
- Computer literate
- QA Mastery level from Novice to Effective in all competencies
KEY RESPONSIBILITIES:
- Provide French language support for business and process-related activities
- Learn processes quickly and adapt to system requirements
- Switch between multiple tasks and processes as required
- Maintain quality standards and meet productivity targets
- Work in a 24x7 rotational environment and comply with SOPs
ELIGIBILITY:
- 2 to 8 years of relevant experience
- Strong communication skills in French and English
- Willing to work from office in Mumbai or Gurugram
- Flexible for night shift and 24x7 rotational support
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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