HR DELIVERY LEAD - RESOURCING GERMAN LANGUAGE B2./C1

Gratitude Inc

8 Views

13 hours ago

HR DELIVERY LEAD - RESOURCING GERMAN LANGUAGE B2./C1

16-18 Year(s)

₹ 1.5 - ₹ 1.7 Lacs p.m

Bangalore (Bangalore)

Quick Apply Apply

Job Description

Key Skills

Stakeholder Management SLA Requirements German bilingual German Language B2 or above in german language Proficiency in German and English language HRO Experience BPS Service Operations / Service Management reporting experience, including contract management and SLA reporting

3 candidate(s) have already applied for this Job. Apply now

LOCATION: Bangalore

EXPERIENCE: 16 to 18 Years

BAND: BPO 6

SALARY: Up to 20 LPA

JOB CODE: 426790

WORK SETUP: Onsite

INDUSTRY: HR Outsourcing / HR Shared Services / Global Business Services

*JOB PURPOSE:*

Lead end-to-end HR Shared Services delivery across global Hire-to-Retire processes, ensuring service levels, operational excellence, transformation, and customer satisfaction. Act as primary delivery leader for client engagements and drive cognitive HR operations using automation, analytics, and AI.

*MUST HAVE:*

- German language proficiency B2/C1. Ability to engage with native German speaking stakeholders verbally and in writing

- BPS Service Operations / Service Management reporting experience including contract management and SLA reporting

*PREFERRED:*

- HRO background

*KEY RESPONSIBILITIES:*

*Delivery Leadership*

- Lead end-to-end HR Shared Services delivery across global H2R processes including Talent Acquisition, Core HR, Talent Management, L&D, Performance, Payroll, Compensation, and Employee Lifecycle

- Establish governance frameworks for operational excellence, compliance, and predictable service outcomes

*Customer & Stakeholder Management*

- Act as primary delivery leader and build trusted partnerships with client stakeholders

- Provide executive oversight through governance reviews, performance reporting, and continuous improvement

*Transformation & Cognitive Operations*

- Drive roadmap for Cognitive HR Operations using Automation, Analytics, AI, RPA, and Agentic AI

- Lead process simplification, standardization, and digitization to improve employee experience and cost performance

*Workforce & Talent Leadership*

- Own workforce planning, staffing strategy, capability development, and succession planning

- Ensure onboarding, training, and readiness of delivery teams

*Financial & Commercial Accountability*

- Own account-level financial performance including revenue, margin, productivity, and cost optimization

- Identify opportunities for account expansion and value creation

*Risk, Compliance & Controls*

- Ensure compliance with contractual obligations, governance standards, audits, data privacy, and HR policies

- Proactively mitigate operational risks

*DOMAIN SKILLS:*

HR Outsourcing, Global Hire-to-Retire Operations, HR Service Delivery Transformation, Global Delivery Management, Workforce Administration, Talent Acquisition, Talent Management, L&D Operations, Payroll, HR Governance, BPR, Automation, Analytics, AI, Workday, SAP SuccessFactors, Oracle HCM, ServiceNow HRSD

*REQUIRED KNOWLEDGE & SKILLS:*

- 16-18 years progressive experience in HRO, HR Shared Services, or GBS with large-scale global delivery operations

- Strong experience managing multi-location, multicultural teams

- Proficiency in Global HCM tools and ERP solutions

- HR Analytics, Data Analytics, AI, Automation, or RPA certifications preferred

- Strong client management, leadership, interpersonal, and presentation skills

*ELIGIBILITY:*

- Ex TCS Employees cannot apply

- PAN and DOB are required for profile creation

*HOW TO APPLY:*

Send your updated resume via DM with Subject: HR Delivery Lead German Language - Job Code 426790

We are an equal opportunity employer.

#GermanJobs #HRLeadership #HRO #SharedServices #BangaloreJobs #BPOJobs #HiringNow #LanguageSpecialist

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

4+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

₹ 40 - ₹ 60 Thousand p.m

Mumbai, India

Details