HR Reporting & MIS Specialist

Gratitude Inc

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2 days ago

HR Reporting & MIS Specialist

5-7 Year(s)

Mumbai

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Job Description

Key Skills

Business Excellence

10 candidate(s) have already applied for this Job. Apply now

Position Overview:
We are seeking a skilled employee in HR Reporting and MIS background having 5–7 years of hands-on experience in preparing various HR Reports, dashboards and custom datasets.
This role demands a meticulous professional with a strong command of English and the ability to work effectively with global stakeholders and critically think the data and provide in a professional and managed way

Key Responsibilities:
• Gather, Analyze and interpret data from various sources to product accurate and timely reports
• Continuously improve reporting processes to increase efficiency and quality
• Maintain documentation on reporting processes data definitions and standard report
• Support ad hoc data requests and special projects as required.
• Ability to manage multiple priorities and meet deadlines in a fast paced environment.
1. Stakeholder Engagement:
• Collaborate with global stakeholders and HRBP’s and provide them with the desired Data/Dashboard/Report
• Experience in drafting clear step guides and Standard Operating Procedures to streamline and formalize business processes.
2. SLA & KPI Management:
• Demonstrate a strong understanding of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). • Consistently meet or exceed SLA requirements for processing reports while maintaining high-quality standards.
3. Policy Adherence & Process Improvement:
• Ensure adherence to company policies to maintain Confidentiality
• Proactively identify and recommend process improvements to enhance efficiency and accuracy.

Qualification & Skillset:
• Any Graduate
• 5-7 years of experience in Reporting & Data Analysis
• Strong proficiency in Advanced Microsoft Excel
• Exceptional command of English, with the ability to communicate fluently and professionally.
• Attention to detail in terms of handling various data sources
• Deep understanding of SLAs and KPIs and a track record of achieving or exceeding them.

Key Skills:
• Knowledge of Advanced Excel Mandatory
• Knowledge of data gathering and reporting tools like Tableau & Cognos, Mandatory
• Basic Knowledge of Workday Reports
• Documentation Validation
• Global Stakeholder Management
• Process Improvement and Compliance
• SLA & KPI Adherence
• Excellent Communication and Analytical Skills

Working Conditions:
• Work Shift will be US Hours. 5:30 PM to 3:30 AM. IST • Work from Office (No work from home)
• Agile to extended work hours when needed to meet deadlines without prompting.

PAN and DOB are required for profile creation

Role

Business/EDP Analyst

Timings

US-Type Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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Beatrice Kiprono

Recruiter - Gratitude Inc

NA, kenya

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