Gratitude Inc banner
Gratitude Inc logo

Italian Language Specialist – Cards Operations

Gratitude Inc
324 Views
1 month ago

Italian Language Specialist – Cards Operations

2-10 Year(s)
₹ 90 - ₹ 1 Lacs p.m
Mumbai
Mumbai

Job Description

Key Skills

Analytical Interpersonal Problem-Solving Skills Fluent in Italian and English Language Good Communication skills and ability to handle client escalations and client calls in English language.

71 candidate(s) have already applied for this Job. Apply now

Job Title: Italian Language Specialist – Cards Operations

Location: Mumbai
Experience: 2–10 years
Band: BPO 2/3/4
Salary: Up to ₹12 LPA
Preference: Immediate Joiners

Job Summary

We are looking for an Italian Language Specialist – Cards Operations with strong Italian language skills and experience in Cards Operations – Disputes & Collections. The ideal candidate should have good analytical, communication, reporting, and interpersonal skills.

Key Responsibilities

  • Handle Cards Operations activities related to Disputes & Collections.

  • Communicate effectively with clients and internal stakeholders.

  • Prepare and maintain MIS reports.

  • Analyze information and support operational requirements.

  • Use MS Office tools for reporting and day-to-day activities.

  • Meet stringent client deliverables and timelines.

  • Prepare and deliver presentations when required.

  • Collaborate with team members and stakeholders.

Qualifications

  • 2–10 years of relevant experience.

  • Strong Italian language proficiency – written and verbal.

  • Knowledge of Cards Operations – Disputes & Collections.

  • Good analytical thinking and problem-solving skills.

  • Strong client communication and interpersonal skills.

  • Good knowledge of MS Office tools.

  • Experience with MIS reporting.

  • Effective presentation skills.

  • Ability to meet stringent client deliverables.

  • Immediate joiners preferred.

Questionnaire

Questionnaire Link: https://myglit.com/lateral/cref/b6385ade00

Note: Filling out this questionnaire is mandatory to proceed with the application.

Important

  • Ex-TCS employees are not eligible to apply.

  • PAN and DOB are required for profile creation.

  • Immediate joiners are preferred.



Role

Other Language Expert

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Abhishek Kumar

Recruiter - Gratitude Inc

NA, india

2+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

Delivery Manager

Gratitude Inc

10 - 15 Year(s)

Customer Service Manager Delivery Management people management skills

₹ 16 - ₹ 17 Thousand p.m

Kolkata, India

5 - 8 Year(s)

Minimum of 5 years’ experience in data engineering, building data pipelines to manage heterogenous data ingestions or similar in data integration across multiple sources including collected d Experience with Python/R, SQL, NoSQL Cloud experience (i.e. AWS, AZURE or GCP)

₹ 1.33 - ₹ 1.42 Lacs p.m

Hyderabad, India

1 - 8 Year(s)

Banking Customer Service Mandarin

₹ 70 - ₹ 78 Thousand p.m

Bangalore, India

5 - 11 Year(s)

Team Management French Language Payroll Processing

₹ 85 - ₹ 90 Thousand p.m

Mumbai, India

7 - 10 Year(s)

Finance and Accounting, FP&A

Confidential

Hyderabad, India

Company logo

Payroll Lead

Gratitude Inc

10 - 12 Year(s)

SAP HR due diligence Stakeholder Management

₹ 1.25 - ₹ 1.42 Lacs p.m

Kolkata, India

5 - 8 Year(s)

Analysis Analysis Risk Management Negotiating Skill

₹ 80 - ₹ 90 Thousand p.m

Hyderabad, India

2 - 4 Year(s)

Contract Management BPO Operations BPO industry

₹ 50 - ₹ 55 Thousand p.m

Bangalore, India

7 - 10 Year(s)

CRM (Customer relationship Management) ERP Hyperion

₹ 83 - ₹ 94 Thousand p.m

Hyderabad, India

1 - 4 Year(s)

Proficient in MS Office Understanding of Supply Chain Operations in Inventory Management, Procurement, Vendor Management Russian language proficiency, including ability to read, understand, and communicate process-related information effectively.

₹ 50 - ₹ 54 Thousand p.m

Hyderabad, India