Lead MDM (Master Data Management)
Gratitude IncLead MDM (Master Data Management)
Job Description
Key Skills
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Job Title: Lead MDM (Master Data Management)
Location: Pune
Experience: 10–15 Years
Employment Type: Full-Time
Salary: ₹16–17 LPA
Band: BPO 5
Shift: General / Rotational Shift
Role Overview
TCS is hiring a Lead – Master Data Management (MDM) to manage Employee Master Data operations across multiple locations. The role involves leading a team, ensuring data accuracy, performing reconciliations, conducting Root Cause Analysis (RCA), managing SAP HCM/SuccessFactors Employee Central data, and driving compliance with data governance and audit standards.
Key Responsibilities
Lead Employee Master Data Management (MDM) operations.
Manage a team of 15 members across multiple locations.
Perform and review employee master data transactions.
Handle employee data changes in SAP HCM and Employee Central (EC).
Perform reconciliations and resolve data discrepancies.
Conduct Root Cause Analysis (RCA) for recurring issues.
Prepare MIS reports and dashboards.
Ensure compliance with data governance, SOX, and audit requirements.
Support stakeholders and drive continuous process improvements.
Required Skills & Qualifications
10–15 years of relevant experience.
Master Data Management (MDM).
SAP HCM (Mandatory).
Employee Central (SuccessFactors EC) (Mandatory).
Root Cause Analysis (RCA) (Mandatory).
Reconciliation & MIS Reporting.
MS Excel, PowerPoint & Outlook.
Knowledge of India Labour Laws (Mandatory).
Strong stakeholder and team management skills.
Excellent written and verbal English communication.
Preferred Skills
SuccessFactors Employee Central
Data Quality & Governance
SOX Compliance
Audit Compliance
Performance Management
Conflict Management
Analytical Thinking
Process Improvement
Dashboard Reporting
Data Reconciliation
Important Notes
Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth (DOB) are mandatory for profile creation.
Role
Human Resources Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Human Resources
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