Mandarin Supplier Enablement Specialist

Gratitude Inc

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3 weeks ago

Mandarin Supplier Enablement Specialist

1-4 Year(s)

₹ 41.67 - ₹ 58.33 Thousand p.m

Mumbai

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Job Description

Key Skills

Customer Service Oracle Problem Solving Mandarin Productivity Management email support SAP Ariba Voice and non-voice Invoice processing Compliances Proficient in the Mandarin language Proficient in MS Office Understanding of Supply Chain Operations in Inventory Management, Procurement, Vendor Management Coupa or similar ERP/procurement tools SAP Quality Management Supplier Onboarding Supplier Enablement

53 candidate(s) have already applied for this Job. Apply now

Mandarin Supplier Enablement Specialist

Location: Mumbai
Experience: 1–4 Years
Band: BPO 2
Salary: Up to ₹7 LPA
Shift: Rotational / Night Shifts — candidates must be comfortable working in rotational and night shifts

Education

Minimum 15 years of regular, full-time education (10+2+3).

Required Skills

Primary Skill: Mandarin language proficiency with the ability to read, understand, and effectively communicate process-related information.
Basic knowledge of Supplier Enablement and Supply Chain Operations.
Understanding of Customer Quality and Productivity Expectations.
Proficiency in MS Office.
Strong written communication, coordination, problem-solving, and follow-up skills.

Key Responsibilities

Coordinate and execute end-to-end supplier onboarding activities across procurement platforms such as Ariba, Coupa, Oracle, etc.
Communicate with suppliers regarding onboarding requirements, documentation, and system processes.
Assist suppliers with registration, profile setup, and compliance verification.
Ensure suppliers meet business, regulatory, and system requirements before activation.
Provide non-voice support through ticketing systems, email, and digital channels.
Troubleshoot supplier onboarding issues related to registration, invoice processing, and data validation.
Collaborate with internal Procurement, Accounts Payable, and Compliance teams to resolve complex supplier queries.
Track and follow up on open supplier requests to ensure timely resolution.
Maintain accurate supplier records and documentation within onboarding systems.
Validate supplier data for completeness, accuracy, and compliance.
Support periodic audits and reporting related to supplier enablement performance.
Contribute to the development and maintenance of SOPs, workflows, and knowledge-base articles.

Important Eligibility Criteria

Ex-TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are required for profile creation.
Candidates should be comfortable working in rotational/night shifts.

Apply / Questionnaire

Interested candidates can complete the questionnaire and submit their details here:

Questionnaire Link: https://myglit.com/lateral/cref/3b40e1e336

Role

Mandarin Language Expert

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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