Procurement Operations- Russian Language Expert

Gratitude Inc

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1 month ago

Procurement Operations- Russian Language Expert

1-4 Year(s)

₹ 5 - ₹ 10 Thousand p.m

Hyderabad

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Job Description

Key Skills

Basic knowledge of procurement operations, supply chain operations, PR/SC handling, PO creation support, and process compliance. Russian language proficiency, including ability to read, understand, and communicate process-related information effectively. Understanding Customer Quality and Productivity Expectations.

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Role: Procurement Operations- Russian Language Expert

Location: Hyderabad

Experience: 1 - 4 years

Salary - upto 7 LPA

Band - BPO 2

Flexible to work in Shifts (5PM – 2:30AM and 10PM – 7AM)

Jobcode - 423856

Education:

Minimum 15 years of regular, full-time education (10 + 2 + 3)

Job Role:

In this role, associates will provide effective Russian language support for procurement operations on behalf of TCS, ensuring alignment with client legal and statutory requirements, agreed company processes, and Service Level Agreements.

Skills:

Primary skill: Russian language proficiency, including ability to read, understand, and communicate process-related information effectively.

Secondary skills: basic knowledge of procurement operations, supply chain operations, PR/SC handling, PO creation support, and process compliance.

Proficient in MS Office.

Should understand Customer Quality and Productivity Expectations.

Responsibilities:

As an Operations Team Member, you'll work quickly, safely, and efficiently to manage SLA.

Ensuring the products are delivered on time.

Apply basic understanding of Procurement and Supply Chain Operations as secondary/domain skills while supporting Russian language-based activities.

Receive PR/SC requests, review standard checkpoints after due diligence, and support PO creation while interpreting Russian-language inputs where applicable.

Ensure accuracy and SLA are met by undertaking appropriate checking and monitoring productivity on daily/weekly and monthly basis.

Identify, assist and implement Process Improvements.

Maintain and implement personal development plans in partnership with immediate supervisor.

Adhering to standard operating procedures/training manuals while executing the task

Ensuring compliance with the quality of deliverables

Comply to internal TCS requirements, accomplish required activities as per deadlines

Foster and maintain high level of communication within team

Foster and maintain good business relationships with all stakeholders

Support Russian-language communication with stakeholders, where required, to enable timely clarification and resolution of operational queries.

Attending weekly calls and other business communications with the client’s local team, as necessary

Secondary skill requirement: basic understanding of procurement process cycle and supply chain operations.

Timeliness & accuracy for processing, receiving and validating requests.

Handle queries from customer / third party stakeholders

Following up of open items

Following escalation matrix provided by customers for open items

Perform peer to peer quality check to limit processing errors

Role

Chat Support Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

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