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Procurement Operations- Russian Language

Gratitude Inc
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1 month ago

Procurement Operations- Russian Language

1-4 Year(s)
Hyderabad
Hyderabad

Job Description

Key Skills

Supply Chain Vendor management Stakeholder Management Process Improvement order management customer support procurement processes

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Procurement Operations – Russian Language Expert

Location: Hyderabad
Experience: 1–4 Years
Shift: Flexible to work in shifts – 5:00 PM–2:30 AM / 10:00 PM–7:00 AM

Job Overview

We are looking for a Russian Language Expert to support procurement operations. The role involves handling Russian-language requests, supporting procurement and supply chain processes, ensuring SLA and quality adherence, and coordinating with customers and stakeholders.

Education

  • Minimum 15 years of regular, full-time education (10+2+3)

Key Skills

  • Russian Language Proficiency – Read, understand and communicate process-related information

  • Basic knowledge of Procurement & Supply Chain Operations

  • Understanding of PR/SC handling and PO creation support

  • MS Office proficiency

  • Customer Quality & Productivity awareness

  • Strong communication and stakeholder management skills

  • Ability to work in rotational shifts

Key Responsibilities

  • Provide Russian-language support for procurement operations.

  • Receive and review PR/SC requests and support PO creation.

  • Interpret Russian-language inputs and communicate relevant information accurately.

  • Process requests while maintaining accuracy, productivity and SLA adherence.

  • Ensure products and requests are processed within defined timelines.

  • Handle customer and third-party stakeholder queries.

  • Follow up on open items and adhere to the defined escalation matrix.

  • Perform peer-to-peer quality checks to minimize processing errors.

  • Follow standard operating procedures, training manuals and quality guidelines.

  • Identify and support implementation of process improvements.

  • Maintain effective communication and business relationships with internal and external stakeholders.

  • Participate in client calls and business communications as required.

  • Monitor daily, weekly and monthly productivity and quality metrics.

  • Comply with internal requirements and complete assigned activities within deadlines.

  • Maintain personal development plans in coordination with the immediate supervisor.

Additional Information

  • Ex-TCS employees are not eligible to apply.

  • PAN and Date of Birth (DOB) are required for profile creation.

Role

Procurement Specialist

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

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Toukeerahmed Attar

Recruiter - Gratitude Inc

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