Procurement & Vendor Master Lead

Gratitude Inc

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4 weeks ago

Procurement & Vendor Master Lead

5-10 Year(s)

₹ 70 - ₹ 85 Thousand p.m

Hyderabad (Madhapur, Manikonda, Kukatpally)

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Job Description

Key Skills

Enterprise systems ERP Reporting Tools BPO Operations BPO industry BPO Hiring BPO Call center International BPO BPO/ITES SAP ERP Proficient in MS Office Core Operational & Leadership Skills Leadership skills, takes initiative, self-starter, critical thinking and a problem solver Exposure and experience in Procure to Pay Transactional activities & Supplier Management and team management Transactional Procurement

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Procurement & Vendor Master Lead

Location: Hyderabad, India | Work Setup: Onsite

Job Type: Full-time | Band: BPO 3/4 | Experience: 5–10 Years

Salary: 11–12 LPA

Role Overview

Lead Procurement and Vendor Master operations. Manage the end-to-end PO lifecycle, vendor communication, and compliance while maintaining SLA, quality, and TAT standards.

Key Responsibilities

- PO Management: Validate requisitions and convert to PO. Follow up for approvals, confirm POs, and expedite as needed

- Vendor & Stakeholder Coordination: Daily email/phone interaction with buyers, requesters, and suppliers. Resolve queries and exceptions

- Compliance & Documentation: Validate all approvals and checklists before PO dispatch. Manage PO amendments post stakeholder approval

- Reporting & Escalation: Run standard reports on reporting tools. Identify, resolve, and escalate issues to maintain SLA

- Performance: Maintain quality, accuracy, and Turnaround Time as per Service Level Agreement

Required Skills & Qualifications

- Experience: 5–10 years in transactional Procurement & Vendor Management

- ERP & Tools: SAP ERP exposure, MS Office, Reporting tools

- Leadership: People management experience required

- Competencies: Excellent spoken & written English communication, Analytical skills, Problem solving, Team player

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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Norman Bogonko

Recruiter - Gratitude Inc

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