Team Lead - Buyer
Gratitude IncTeam Lead - Buyer
Job Description
Key Skills
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Role/Skill: Team Lead - Buyer
Location: Mumbai
Experience: 5 to 7 Years
Band: BPO 4
Salary: 11 to 12 LPA
Job Overview
We are looking for an experienced Team Lead - Buyer with a strong background in Supply Chain Management (SCM), Sourcing, and Procurement. The ideal candidate will be responsible for leading procurement teams, managing client relationships, driving operational excellence, and ensuring delivery of high-quality procurement services.
Key Responsibilities
Manage client relationships and ensure high levels of customer satisfaction.
Lead, motivate, and mentor team members to achieve business objectives.
Conduct process training and support team development initiatives.
Monitor team performance and drive regular reviews with leadership.
Ensure delivery quality, exception handling, and SLA compliance.
Identify and mitigate operational and procurement-related risks.
Manage escalations and drive timely resolution of issues.
Administer procurement contracts and ensure compliance with contractual obligations.
Enable process improvements and drive operational efficiency.
Channelize workflow and ensure effective resource utilization.
Required Experience
5 to 7+ years of experience in Supply Chain Management (SCM).
Experience in Sourcing and Procurement operations.
Experience working with domestic and international suppliers/customers.
Strong exposure to procurement lifecycle and supplier management.
Experience leading teams and driving business results.
Required Skills
Excellent communication and stakeholder management skills.
Strong team collaboration and leadership abilities.
Documentation and knowledge-sharing expertise.
Proficiency in MS Office applications.
Exposure to Oracle, SAP, or other ERP Sourcing Modules.
Strong analytical, problem-solving, and decision-making skills.
Educational Qualification
Bachelor's or Master's degree in B.Com, BBA, BMS, MBA, or related disciplines. (Preferred)
Certifications (Preferred)
Supply Chain Management (SCM) certifications from platforms such as Coursera, Great Learning, Alison, or equivalent.
Important Notes
Ex-TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are mandatory for profile creation.
Questionnaire Link
Please complete the questionnaire before applying:
https://myglit.com/lateral/cref/f1a6843b8b
Note: Filling out this form is mandatory. Applications received without a completed questionnaire will not be considered for further processing.
Role
Team Leader
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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