Team Lead - Buyer

Gratitude Inc

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1 month ago

Team Lead - Buyer

5-7 Year(s)

₹ 90 - ₹ 100 Thousand p.m

Mumbai

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Job Description

Key Skills

Documentation SAP Stakeholder Management erp systems Strong Decision-Making skills Problem-Solving Skills Proficiency in MS Office Strong analytical and Excel/Google Sheets skills. Excellent communication skills - written and verbal

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Role/Skill: Team Lead - Buyer

Location: Mumbai
Experience: 5 to 7 Years
Band: BPO 4
Salary: 11 to 12 LPA

Job Overview

We are looking for an experienced Team Lead - Buyer with a strong background in Supply Chain Management (SCM), Sourcing, and Procurement. The ideal candidate will be responsible for leading procurement teams, managing client relationships, driving operational excellence, and ensuring delivery of high-quality procurement services.

Key Responsibilities

Manage client relationships and ensure high levels of customer satisfaction.
Lead, motivate, and mentor team members to achieve business objectives.
Conduct process training and support team development initiatives.
Monitor team performance and drive regular reviews with leadership.
Ensure delivery quality, exception handling, and SLA compliance.
Identify and mitigate operational and procurement-related risks.
Manage escalations and drive timely resolution of issues.
Administer procurement contracts and ensure compliance with contractual obligations.
Enable process improvements and drive operational efficiency.
Channelize workflow and ensure effective resource utilization.

Required Experience

5 to 7+ years of experience in Supply Chain Management (SCM).
Experience in Sourcing and Procurement operations.
Experience working with domestic and international suppliers/customers.
Strong exposure to procurement lifecycle and supplier management.
Experience leading teams and driving business results.

Required Skills

Excellent communication and stakeholder management skills.
Strong team collaboration and leadership abilities.
Documentation and knowledge-sharing expertise.
Proficiency in MS Office applications.
Exposure to Oracle, SAP, or other ERP Sourcing Modules.
Strong analytical, problem-solving, and decision-making skills.

Educational Qualification

Bachelor's or Master's degree in B.Com, BBA, BMS, MBA, or related disciplines. (Preferred)

Certifications (Preferred)

Supply Chain Management (SCM) certifications from platforms such as Coursera, Great Learning, Alison, or equivalent.

Important Notes

Ex-TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are mandatory for profile creation.

Questionnaire Link

Please complete the questionnaire before applying:

https://myglit.com/lateral/cref/f1a6843b8b

Note: Filling out this form is mandatory. Applications received without a completed questionnaire will not be considered for further processing.

Role

Team Leader

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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