Team Lead – Supply Chain & Procurement – Mumbai*
Gratitude IncTeam Lead – Supply Chain & Procurement – Mumbai*
Job Description
Key Skills
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*Team Lead – Supply Chain & Procurement – Mumbai*
Job Code 429316 | Mumbai | 4-8 Years | BPO 3 | Up to 9 LPA | Rotational Shifts
*Job Details:*
*Location:* Mumbai
*Job Code:* 429316
*Experience:* 4-8 Years
*Band:* BPO 3
*Salary:* Up to 9 LPA
*Shift:* Flexible with Rotational / Night Shifts
*Employment Type:* Full Time
*About the Role:*
We are looking for an experienced Team Lead for Supply Chain & Procurement to join our Mumbai operations. The role will be responsible for driving supply chain operations, managing client stakeholders, and leading a high-performing team.
*Education:*
- Minimum 15 years of regular, full-time education – 10 + 2 + 3 pattern
- Graduate / Post Graduate – http://B.Com / BMS / BBA / MBA
*Required Experience & Skills:*
- 5 to 7+ years of hands-on experience in Supply Chain Management, with focus on Sourcing & Procurement
- Proven experience working with domestic and international suppliers and customers
- Strong people management skills – performance monitoring, internal reviews, and team leadership
- Expertise in delivery management, quality compliance, and exception handling
- Ability to identify potential risks and implement mitigation plans
- Experience in contract administration ensuring day-to-day procurement aligns with operational and business goals
*Key Responsibilities:*
- Own and manage client relationships
- Lead, mentor, and motivate the operations team
- Conduct process training and upskilling for team members
- Manage employee assessments and workflow allocation
- Handle escalations and drive resolution with speed and accuracy
- Ensure operational excellence, quality, and profitability as per contractual commitments
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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