URGENT!! German Language Processor Lead (HRO + German)
Gratitude IncURGENT!! German Language Processor Lead (HRO + German)
Job Description
Key Skills
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Job Title: German Language Processor Lead (HRO + German)
Location: Bangalore
Experience: 8–10 Years
Employment Type: Permanent
Job Summary
We are hiring an experienced German Language Processor Lead (HRO + German) to manage end-to-end Hire-to-Retire (H2R) operations for global clients. The role involves leading German HR operations, handling complex employee lifecycle processes, mentoring teams, ensuring service excellence, and collaborating with global HR stakeholders.
Key Responsibilities
Lead Tier-1 and Tier-2 HR support for German-speaking employees.
Manage HR operations including Compensation & Benefits, Payroll, Learning & Development, Time & Attendance, Recruiting, Performance Management, and Employee Relations.
Handle end-to-end Hire-to-Retire (H2R) processes:
Onboarding & Documentation
Employee Data Management
Transfers, Promotions & Organizational Changes
Leave Administration
Offboarding & Exit Management
Process HR transactions using Workday HCM and other HRIS platforms.
Monitor SLA, TAT, productivity, and quality metrics.
Mentor and coach HR Operations team members.
Collaborate with HR Business Partners, Payroll, Benefits, Talent Acquisition, and Global HR teams.
Ensure compliance with GDPR and company policies.
Identify process improvement and automation opportunities.
Participate in transition projects and continuous improvement initiatives.
Required Skills
Bachelor's Degree in HR, Business Administration, Commerce, or related field.
8–10 years of experience in HR Shared Services / HR Operations / Global Business Services.
German Language proficiency (B2/C1 or above).
Strong English communication skills.
Experience in Hire-to-Retire (H2R) processes.
Hands-on experience with Workday HCM, ServiceNow, SuccessFactors, or similar HRIS.
Team handling and stakeholder management experience.
Strong analytical and problem-solving skills.
Preferred Skills
HR Operations Team Lead experience.
Exposure to Payroll, Benefits, Recruiting, and Learning Operations.
Lean Six Sigma knowledge.
Workday HCM Certification.
Goethe German Certification.
Additional Information
Rotational shifts may be required.
Ex-TCS employees are not eligible to apply.
PAN and Date of Birth are mandatory for profile creation.
Role
Generalist HR
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Human Resources
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