WFM Analyst
Gratitude IncWFM Analyst
Job Description
Key Skills
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Hiring WFM Analyst in Mumbai | 3–4 yrs exp in forecasting, scheduling, real-time mgmt & reporting | Excel + WFM tools a must | Up to 10 LPA | TCS ex-employees & non-Mumbai profiles not eligible.
Role
WFM
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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