Content Moderation - CSE Mandarin Speaker
Gratitude IncContent Moderation - CSE Mandarin Speaker
Job Description
Key Skills
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Position title/level: Customer Service Executive (Mandarin Speaker)
Project: Content Moderation
Working Place: Johor Bahru
Contract Period: 12 month(s)
Working Days: 5 days
Working Shift: 10 am - 7 pm (Compulsory working on Public Holidays and Weekends)
Basic Salary (RM): 3000
Overtime: If Require
Key Performance Indicator (KPI): 300
Qualification: 18 years old, completed with SPM, UEC, and IGCSE certificates.
Language Proficiency: Chinese & English
Job Descriptions:
-Review and moderate online content (text, images, videos) to ensure it follows guidelines.
-Respond to customer inquiries via chat or email.
-Identify and flag inappropriate content.
-Ability to read and type in Mandarin.
-Attention to detail and ability to handle sensitive content.
-Basic computer skills.
Training Provided: Yes
Public Holiday Rate: Yes
Shuttle Services Provide: Yes
Attraction: 1 month Accommodation Provided For Outstation * Upon request, with 6 month(s) services bond
ONLY FOR JB
Leave Entitlement:
Annual Leave - 12 Days
Medical Leave - 14 Days
Additional leave details will be provided during the onboarding process
Interview mode: Walk in (Virtual interview is acceptable for Outstation candidates)
Interview Process: Required Assessments
Role
Customer Service Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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