Customer Service Associate

Gratitude Inc

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2 months ago

Customer Service Associate

1-6 Year(s)

3 - 4 Thousand p.m

Kuala Lumpur (Kerinchi)

Job Description

Key Skills

Customer Service Agent Mandarin or Cantonese Voice Support

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Job Title- Customer Service Associate.

Location - Jalan Kerinchi, KL

Note :

-Malaysian that can speak in fluent Cantonese and English, as staff will support HK Market

-Must be able to type in traditional mandarin

-English is required for due to HK English speakers, there will be english interview

-Must be able to commit to shift

-NO WORK-FROM-HOME option provided

- Fresher is acceptable

-Please have the candidates complete the assessments attached

NO WORK-FROM-HOME option provided

Education: At least SPM, Freshers acceptable

Working Hours: 24/7, 5 days per week, 8 working hour+1 hour lunch break per day

Language: Mandarin writing & Cantonese Speaking, English B2

Salary: Basic: RM 3500 - 3700 (Fresher)

Basic with experience: RM 4000 - RM 4700

Start Date: 15th July'24

Application Process: Endorsement-Assessment-ATS-Recruiter Paper Screen-Final Interview-Job Offer

Please have the candidates complete the below assessments & reistration.

Assessment:

1. SEA | English Written Language Assessment https://my.harver.com/app/landing/649ae21cc5b2d90012c19b65

SEA | Spoken English Language https://my.harver.com/app/landing/649ae29ffe245e00120f0057

Personality Print https://my.harver.com/app/landing/649ae287671f1200124adb92

Typing Test https://www.typingtest.com/ Kindly click "Start Test" after entering the link, complete the test and screenshot the result

2. Native Language Assessment - Kindly refer to the document as the question sheet, and answer the question/scenario in email format through a word document in the stated native language.

*for cantonese input method, you may try using Google input tool, but selecting Chinese (Hong Kong):

https://www.google.com/inputtools/try/

Please have the candidate apply through this link and declare as agency source:

https://taskus.wd1.myworkdayjobs.com/Careers/job/MYS---Kuala-Lumpur-City---Kuala-Lumpur/Teammate---Kuala-Lumpur_R_2404_4483

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

Other

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.