Customer Service Executive (Cantonese + Chinese + English Speaker)
Gratitude IncCustomer Service Executive (Cantonese + Chinese + English Speaker)
Job Description
Key Skills
20 candidate(s) have already applied for this Job. Apply now
Project: Data Centre (Networking)
Location: Johor Bahru
Contract Period: 12 months
Working Days: 5 days
Working Shift: Rotational Shift - 24 Hours (Compulsory working on Public Holidays and Weekends)
Language Proficiency: Chinese , Cantonese & English
Qualification: 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.
Salary Package:
• Basic Salary (RM): 3,400.00
• Night Shift Allowance: 300
• Key Performance Indicator (KPI): 400
Public Holiday Rate: Yes
Overtime: *If Require
Training Provided: Yes
Shuttle Services Provided : Yes
Job Descriptions:
• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.
Interview mode: Walk in (Virtual interview is acceptable for Outstation candidates)
Interview Process: Required Assessments
Role
Account Manager
Timings
Flexible (Contract To Hire)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Production Machine Operator
Gratitude Inc1 - 3 Year(s)
RM 2 - RM 2.4 Thousand p.m
Selangor, Malaysia
1 - 5 Year(s)
Confidential
Pahang, Malaysia
1 - 3 Year(s)
RM 1 - RM 3.2 Thousand p.m
Kuala Lumpur, Malaysia
2 - 3 Year(s)
RM 3 - RM 9 Thousand p.m
Selangor, Malaysia
Senior Tester
Gratitude Inc5 - 6 Year(s)
RM 6 - RM 6.5 Thousand p.m
Selangor, Malaysia
3 - 4 Year(s)
RM 3 - RM 9 Thousand p.m
Selangor, Malaysia
2 - 3 Year(s)
RM 3 - RM 9 Thousand p.m
Selangor, Malaysia
Automation Developer (.NET)
Gratitude Inc3 - 4 Year(s)
RM 80 - RM 1 Lacs p.m
Kuala Lumpur, Malaysia
1 - 5 Year(s)
Confidential
Johor, Malaysia
Associate – Interpretation Support -Cantonese only
Gratitude Inc0 - 5 Year(s)
RM 4 - RM 4.5 Thousand p.m
Selangor, Malaysia