Customer Service Executive (E-Hailing Singapore Market) local Malaysians only
Gratitude IncCustomer Service Executive (E-Hailing Singapore Market) local Malaysians only
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Qualification: Completed with SPM, UEC, ICGSE certificate
Language: English Speaking (Read, Write & Speak)
Salary - 2100 MYR Basic + Allowance 700 MYR
Location - Johor Bahru (Onsite)
Job Description:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
Working days- 6
Shuttle service provided- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours Rotational
(Compulsory working on Public Holidays and Weekends)
Interview mode- Walk in
PRESCREENING NOTES:
Completed with SPM, UEC, ICGSE certificate:
Years of Experience in Customer Service with international account:
English Language Proficiency:
Nationality:
Current Location:
Willing to work onsite in Johor Bahru:
Willing to work 24hrs rotational and 6 days a week:
Role
Customer Success Specialist
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer Service Executive (Native Japanese)
Gratitude Inc1 - 3 Year(s)
RM 7 - RM 8 Thousand p.m
Selangor, Malaysia
Healthcare Interpretation Support
Gratitude Inc2 - 4 Year(s)
Confidential
Kuala Lumpur, Malaysia
Machine Operator (Bending)
Gratitude Inc3 - 4 Year(s)
RM 2 - RM 2.4 Thousand p.m
Selangor, Malaysia
Accounts Payable Analyst- Japanese Speakers - OHD
Gratitude Inc1 - 2 Year(s)
RM 12 - RM 13 Thousand p.m
Kuala Lumpur, Malaysia
DOCUMENT CONTROLLER
Gratitude Inc1 - 2 Year(s)
RM 3 - RM 5 Thousand p.m
Selangor, Malaysia
1 - 5 Year(s)
Confidential
Pahang, Malaysia
Production Machine Operator
Gratitude Inc1 - 3 Year(s)
RM 2 - RM 2.4 Thousand p.m
Selangor, Malaysia
Live Sales Agent (Customer Service) - Cantonese
Gratitude Inc1 - 2 Year(s)
RM 3 - RM 4 Thousand p.m
Selangor, Malaysia
Accounts Payable Analyst
Gratitude Inc2 - 5 Year(s)
RM 12 - RM 13 Thousand p.m
Kuala Lumpur, Malaysia
Production Machine Operator
Gratitude Inc1 - 3 Year(s)
RM 2 - RM 2.4 Thousand p.m
Selangor, Malaysia