Customer Service Executive-English
Gratitude IncCustomer Service Executive-English
Job Description
Key Skills
Be the first to apply for this job. Apply now
Job Title : Customer Service Executive (E-Hailing Project SG & MYR Markets)
Qualification: Completed with SPM, UEC, ICGSE certificate
Language: Bahasa & English for MY market & Only English speakers for SG Market
Salary - 1900 MYR Basic plus 700 MYR Allowance for Bahasa speakers & 2100 MYR Basic plus 700 Allowance for English Speakers
DOJ: 4th & 18th Sep
Location - Johor Bahru.
Job Description:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Proficiency in English Communication (Speak, Read, Write)
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products.
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
Working days- 5.5 / 6
Shuttle service provided- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours
(Compulsory working on Public Holidays and Weekends)
Interview mode- Walk in & virtual Interviews for outstation cdds
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
Other
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Human Resource Associate - Mandarinin Speaker
Gratitude Inc3 - 5 Year(s)
4 - 6 Thousand p.m
Kuala Lumpur, Malaysia
Human Resource Adminstrator - Mandarin Speaker
Gratitude Inc2 - 5 Year(s)
4 - 6 Thousand p.m
Kuala Lumpur, Malaysia
Digital Marketing specialist - Mandarin Speaker
Gratitude Inc1 - 4 Year(s)
4 - 6 Thousand p.m
Kuala Lumpur, Malaysia
Finance Associates - Mandarin Speakers (Level 2A)
Gratitude Inc1 - 3 Year(s)
3 - 5 Thousand p.m
Kuala Lumpur, Malaysia
Customer Service Executive-Mandarin/English
Gratitude Inc1 - 3 Year(s)
3 - 4 Thousand p.m
Johor, Malaysia
1 - 2 Year(s)
Confidential
Kuala Lumpur, Malaysia
Sales Associate (SG SMB)
Gratitude Inc1 - 4 Year(s)
4 - 6 Thousand p.m
Kuala Lumpur, Malaysia
Team Leader Thai (Order Management Project)
Gratitude Inc1 - 5 Year(s)
2 - 9 Thousand p.m
Kuala Lumpur, Malaysia
4 - 5 Year(s)
Confidential
Kuala Lumpur, Malaysia
Associate - Bordereaux Management
Gratitude Inc1 - 5 Year(s)
3 - 6 Thousand p.m
Kuala Lumpur, Malaysia