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Customer Service Executive (English Speakers) E-Hailing Singapore Market

Gratitude Inc
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8 hours ago

Customer Service Executive (English Speakers) E-Hailing Singapore Market

0-2 Year(s)
RM 2.1 - RM 2.2 Thousand p.m
Johor
Johor

Job Description

Key Skills

Proficient in English Strong English Communication Skills

3 candidate(s) have already applied for this Job. Apply now

Job Title : Customer Service Executive (E-Hailing Singapore Market) local Malaysians only

Qualification: Completed with SPM, UEC, ICGSE certificate
Language: English Speaking (Read, Write & Speak)

Salary - 2100 MYR Basic + Allowance 700 MYR

Location - Johor Bahru (Onsite)

Job Description:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.

Working days- 6
Shuttle service provided- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours Rotational
(Compulsory working on Public Holidays and Weekends)
Interview mode- Walk in

PRESCREENING NOTES:

Completed with SPM, UEC, ICGSE certificate:
Years of Experience in Customer Service with international account:
English Language Proficiency:
Nationality:
Current Location:
Willing to work onsite in Johor Bahru:
Willing to work 24hrs rotational and 6 days a week:
Current/Last salary:
Good with 2100 MYR + 700MYR Allowance:




Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Chat

Functional Area

ITES / BPO / Customer Service

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Recruiter profile

Macdonald Cookey

Recruiter - Gratitude Inc

NA, nigeria

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500+ Posts

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