Gratitude Inc banner
Gratitude Inc logo

Customer Service Executive (E-Hailing & Delivery Project Malaysia Market)

Gratitude Inc
247 Views
1 month ago

Customer Service Executive (E-Hailing & Delivery Project Malaysia Market)

1-5 Year(s)
Johor
Johor

Job Description

Key Skills

Customer Service SLA Requirements Customer Care Team player KPI Bahasa Speaker Bahasa Language English, knowledge of other language shall be an added advantage

53 candidate(s) have already applied for this Job. Apply now

Job Title : Customer Service Executive (E-Hailing & Delivery Project Malaysia Market)


Working Shift: 24 Hours Rotational (Compulsory working on Public Holidays and Weekends)

Salary: 1900 MYR Basic + Allowance 700 MYR

Working days: 6

Shuttle service provided: Yes

Typing Score: Typing Speed 25, Accuracy 100%, Net Speed 25

Location: Johor Bahru


Qualifications:

Education: Completed with SPM, UEC, ICGSE certificate

Language: Bahasa & English (Read, Write & Speak)



Job Description:

-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.



Interview mode: Walk in / Online


Role

Any Other

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Tracy Jepkosgei

Recruiter - Gratitude Inc

NA, kenya

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

3 - 4 Year(s)

diploma degree Environment, Health and Safety

RM 2 - RM 2.4 Thousand p.m

Selangor, Malaysia

3 - 5 Year(s)

Enterprise systems Presentation Skills Excellent Communication

RM 5 - RM 9 Thousand p.m

Selangor, Malaysia

3 - 4 Year(s)

Computer science JavaScript Software engineering

Confidential

Kuala Lumpur, Malaysia

1 - 3 Year(s)

Industrial manufacturing Manufacturing Operations

RM 2 - RM 2.4 Thousand p.m

Selangor, Malaysia

1 - 2 Year(s)

Proficient in English Strong English Communication Skills

RM 2 - RM 2.1 Thousand p.m

Johor, Malaysia

2 - 4 Year(s)

Accounting Japanese language Degree in Finance

RM 10 - RM 12 Thousand p.m

Selangor, Malaysia

0 - 5 Year(s)

Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English

RM 4 - RM 5 Thousand p.m

melaka, Malaysia

3 - 4 Year(s)

Java Routing SQL

RM 5 - RM 6 Thousand p.m

Kuala Lumpur, Malaysia

1 - 4 Year(s)

Mechanical Technology related to measurements Team player Environment, Health and Safety

RM 2 - RM 2.4 Thousand p.m

Selangor, Malaysia

1 - 4 Year(s)

International voice Process Proficient in English Communication & Interpersonal Skills

RM 2 - RM 3 Thousand p.m

Johor, Malaysia