Anti Money Laundering Analyst- Portuguese Speaking
TeleperformanceAnti Money Laundering Analyst- Portuguese Speaking
Job Description
Key Skills
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Job Details
- Location: Kelana Center Point, Petaling Jaya, Selangor
- Shift: 9:00am-6:00pm
Who is Teleperformance Malaysia?
Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with more than 500,000 full-time employees globally. Teleperformance in Malaysia has been certified to be a Great Place to Work (GPTW) for 5 years continuously (2020 to 2024).
Responsibilities
- Conducting daily analysis of potentially fraudulent transactions to support the effective delivery of AML processes.
- Monitoring assigned profiles to identify and assess potential suspicious activities, specifically focusing on detecting instances of money laundering.
- Thoroughly reviewing and analysing the underlying data associated with flagged transactions to determine whether an alert should be recommended for escalation or closed without further action.
- Following the prescribed case investigation process flow, conducting detailed investigations and gathering in-depth information for alerts that require further examination.
- Performing comprehensive Know Your Customer (KYC) checks in adherence to in-house policies, guidelines, and rules to ensure compliance and verify customer identities.
- Engaging in detailed case investigations, gathering relevant information, and compiling factual data to support the analysis and decision-making process.
Qualifications:
- Native Fluency in, Portuguese and English
- Strong problem-solving abilities
- Advanced critical thinking skills
- Positive, empathetic, and professional attitude towards both internal and external customers
- Proficient level knowledge of AML/CFT with a broad range of financial services activities, products, and services, including functional knowledge of AML/CFT banking regulations in Malaysia.
#FastPaced #Fun #Diversity #BestPlaceToWork #WorkLifeBalance #GenZ #Dynamic #FreshGrad #KickStartYourCareer #WorkHardPlayHard
Role
Fraud Analyst
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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