Anti Money Laundering Analyst- Portuguese Speaking

Teleperformance

1023 Views

3 weeks ago

Anti Money Laundering Analyst- Portuguese Speaking

1-2 Year(s)

6 - 8 Thousand p.m

Selangor (Petaling Jaya)

Job Description

Key Skills

Analyzed Banking

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Job Details

Location: Kelana Center Point, Petaling Jaya, Selangor

Shift: 9:00am-6:00pm

Who is Teleperformance Malaysia?

Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with more than 500,000 full-time employees globally. Teleperformance in Malaysia has been certified to be a Great Place to Work (GPTW) for 5 years continuously (2020 to 2024).

Responsibilities

Conducting daily analysis of potentially fraudulent transactions to support the effective delivery of AML processes.

Monitoring assigned profiles to identify and assess potential suspicious activities, specifically focusing on detecting instances of money laundering.

Thoroughly reviewing and analysing the underlying data associated with flagged transactions to determine whether an alert should be recommended for escalation or closed without further action.

Following the prescribed case investigation process flow, conducting detailed investigations and gathering in-depth information for alerts that require further examination.

Performing comprehensive Know Your Customer (KYC) checks in adherence to in-house policies, guidelines, and rules to ensure compliance and verify customer identities.

Engaging in detailed case investigations, gathering relevant information, and compiling factual data to support the analysis and decision-making process.

Qualifications:

Native Fluency in, Portuguese and English

Strong problem-solving abilities

Advanced critical thinking skills

Positive, empathetic, and professional attitude towards both internal and external customers

Proficient level knowledge of AML/CFT with a broad range of financial services activities, products, and services, including functional knowledge of AML/CFT banking regulations in Malaysia.

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Role

Fraud Analyst

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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